Are you ready to make an impact?
West Monroe is currently seeking a Senior Manager with Wealth and Consulting experience to join our team. Our Financial Services practice is a growing team that focuses on business and technology projects for banks, wealth management, and insurance clients. We help our clients with operating models and strategies and also roll up our sleeves to implement the technology, platforms, data and analytics tools, and the related change management. The role will involve applying knowledge and experience to tailor solutions, helping our Clients gain competitive advantage in their markets. You will help business and technology executives solve key problems within the financial services industry, begin mentoring junior consultants, while building the practice and your career at one of the best places to work.
Primary Responsibilities:
- Client Delivery
- Serve as Engagement Account Manager for several key Clients with overall responsibility for client project delivery and account growth
- Facilitate and lead Client and West Monroe Resources on large scale, transformative initiatives
- Communicate and report project status to C-level executives and management, including budget, risks, and general business issues
- Effectively manage project budget, Client billing, and subcontractor expenses
- Analyze each Client’s business needs in order to identify the underlying problems and recommend optimal solutions
- Document clear and concise business / functional requirements and acceptance criteria
- Quickly respond to Client issues while also being able to effectively drive projects to timely and successful completion
- Review project deliverables to ensure quality and consistency of project team output
- Understand the underlying technologies being used on a project to be able to direct how to design, select, develop, test, and implement a technology enabled solution
- On larger engagements, be able to work with larger management teams and determine independencies between the WMP project and other initiatives
- On smaller engagements, be able to work hands on in creating deliverables which could include strategy, design, development, and the delivery of training
- Facilitate effective change management programs within client organizations including creating and administering communication plans to ensure overall system usability and adoption
- Work with private equity and strategic acquirers regarding mergers, acquisition and spinoffs, due diligence, and post-close integration and optimization
Business Development
- Actively lead and participate in business development with prospective Clients including solution definition, proposal development, pre-sale Client meetings, estimation, pricing, negotiation, project planning, and development of statements of work all to achieve revenue generation goals at the Senior Manager level
- Present at industry conferences and effectively network to develop a robust pipeline of prospect Client opportunities
- Publish white papers, blogs, and actively participate in industry groups to establish West Monroe as an industry leading consulting service provider in Wealth Management
- Actively partner with Business Developers and other West Monroe solution areas to develop and present impactful solution offerings for prospective Clients
- Drive the sales process of identifying and closing new opportunities with existing Clients
- Actively build a professional network and affiliate network in the local, regional, and national financial services community
- Foster and broaden professional relationships and opportunities with alliance partners
Practice and People Development
- Manage and mentor consultants in the effective delivery of impactful solutions to financial services organizations
- Participate actively in the consultant recruiting and performance management processes
- Train consultants within the Financial Services and other West Monroe practices to be knowledgeable of Wealth Management terminology, processes, and key performance indicators
- Drive the development/enhancement of WMP’s methodologies and approaches to financial services Client delivery
- Develop solutions specifically designed to address the needs of financial services firms engaged in Wealth Management
Desired Skills and Experience:
- 10+ years’ experience working in wealth management in one or more of the following segments: RIA, Broker/Dealer, Bank Trust Department, Wealth Tech Provider
- Core Business & Delivery Skills
- Leading client-facing workshops with Stakeholders
- Preparing POV / perspective / assumed outcomes
- Journey and Process Mapping/Optimization
- Business Requirement Development / Gap Analysis
- Business Strategy Development / Execution
- Change Management (Leadership Alignment, People Readiness, Training, Comms)
- Program / Project Management (PMO)
- Private Equity, Merger and Acquisition, Due Diligence, Post Close Integration
- Managing / leading the work of others
- Estimating project work effort, cost, and identifying and mitigating project risks desired
- Wealth Industry Experience
- Deep understanding of predominant wealth management business models: RIA, broker/dealer, and/or bank wealth
- Strong understanding of the following:
- Wealth Management Offerings / Segmentation
- Marketing / Business Development / Client Acquisition
- Proposal / Onboarding
- Portfolio Construction and trading/rebalancing
- Client Servicing / Operations
- Regulatory / Compliance
- Data Strategy / Reporting / Analytics
- Client and Advisor Experience
- Familiarity with Retirement Plans, Alternative Asset, Annuities, and other nuanced products/services
- Wealth Technology, Architecture, and Delivery
- Business and Technology Architecture
- Vendor Analysis / Selection
- Software Development Lifecycle (SDLC) Experience
- System Implementation / Integration, Testing, Training
- Familiarity with bank and brokerage custody, and clearing broker offers
- Experience with leading portfolio accounting/reporting, rebalancing/trading, CRM, financial planning, custody/clearing and other wealth advisory platforms and technologies
- Experience with emerging technologies related to data, AI, and machine learning
Other Qualifications:
- 10+ combined years of leadership experience in Wealth Management at an RIA, broker/dealer, bank wealth department, and/or business consulting.
- Strong entrepreneurial, analytical, problem solving, and presentation skills
- Strong communication skills to be able to work with Client representatives at all levels
- Bachelor’s degree or equivalent experience required
Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
Seattle or Washington, D.C.
$190,400—$222,300 USD
Los Angeles
$199,600—$232,900 USD
New York City or San Francisco
$211,700—$243,500 USD
A location not listed above
$177,200—$211,700 USD
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
What the Team is Saying
What We Do
West Monroe is a global business and technology consulting firm passionate about creating value for our clients. We co-create solutions that accelerate results now and prepare industries to tackle what’s next. We’re excited by the possibilities that technology creates. We work with our clients to deliver on the possible, building on their goals, generating fresh insights and creating inspiring outcomes.
We excel at the intersection of industry, strategy, people and technology—always driving rapid impact. Our all-in approach comes from our unique employee ownership structure. Our clients’ success is our success. From the beginning, our growth has come from putting people at the center. Fortune and USA Today consistently celebrate West Monroe as a top workplace, and we’re recognized as a leading consultancy by Forbes and Forrester.
Why Work With Us
It’s our mission to help build the next generation of leaders, and we’re committed to partnering with employees to build an experience that’s challenging, fulfilling, and filled with constant opportunities to grow, and to make a real difference.
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West Monroe Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid Working Model is centered on personal accountability, flexibility, and responsibility. We prioritize being together in person for the moments that matter most.
