Senior Manager, Technical Program Management (Marketing)

Posted 20 Days Ago
Hiring Remotely in United States
Remote
224K-280K Annually
5-7 Years Experience
Real Estate • Travel • PropTech
The Role
The Senior Manager, Technical Program Management at Airbnb will partner with various teams including Product, Design, Marketing, and Marketing Technology to deliver marketing needs efficiently. The role requires strong organizational and communication skills to lead collaboration on custom-built pages for launch marketing campaigns. This position plays a crucial role in impacting guests and hosts on Airbnb by ensuring successful project delivery through cross-organizational collaboration and building positive relationships.
Summary Generated by Built In

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

This role partners with our Product, Design, Creative, Marketing, and Marketing Technology organizations across multiple dimensions. Our Marketing Technology team is focused on building the best-in-class platform and internal tooling to enable marketing and product teams at Airbnb to deliver no-code vehicles and the associated delivery infrastructure. For launch marketing campaigns, we customize the entry experience for our Guests and Hosts, and someone in this role will lead collaboration on custom-built pages. This is a key role that requires a self-starter with strong experience in organization, communication, and execution of marketing needs.

You will have an opportunity to impact every person who travels or hosts on Airbnb. This role is deeply cross-organizational, as successful project delivery is done with close collaboration among product, design, engineering, and marketing. Building positive relationships across a multitude of cross-functional teams will be essential to the success of this leader. You will operate as an individual contributor and a cross-functional leader.

The Difference You Will Make:

Our team of TPMs demonstrate ownership, apply skills in whatever combination necessary, and make order out of chaos to achieve the desired outcome. We work hard to ensure teams understand what they have to deliver and by when. We are responsible for aligning teams, identifying or highlighting dependencies, recognizing and resolving ambiguity, setting expectations, anticipating risk, identifying and removing roadblocks, and ensuring the desired business goals are achieved. We are looking for people who share our passion for tackling complexity head-on while managing a world class team of Technical Program Managers.  

You should have a keen interest in not only utilizing technology to enhance marketing strategies, but also understand the underlying mechanisms that drive successful integration between the two disciplines.

A Typical Day: 

  • Build and maintain strong relationships with your peers in product, design, marketing, and engineering.  
  • Collaborate with leaders across the organization to manage and continuously optimize delivery activities and processes.  Create alignment on strategies and roadmaps, and ensure effective prioritization / trade-offs against overall strategy and organizational constraints
  • Maintain a portfolio view of programs and ensure senior leadership has sufficient visibility into execution status, issues, and decisions to ensure continued alignment 
  • Partner with cross-functional leaders to proactively understand their needs and opportunities for your team; offer a strategic perspective, sound judgment, and attention to detail to aid in achieving practical business impact
  • Build and maintain a high-performance culture- you will be responsible for developing a team of TPMs, providing continual feedback, coaching and career growth for direct reports 
  • Provide executional guidance and support for your team’s projects by helping simplify the technically complex, unblocking teams, identifying risks and opportunities
  • Partner with your peers leading other TPM teams to strengthen the craft
  • As needed, hands on management of large, complex, strategic programs


Your Expertise:

  • 13+ years in the TPM function (or equivalent experience), with at least 5 years experience leading and mentoring a team of TPMs, creating a culture of inclusiveness and sustainability
  • Demonstrated ability as a product or technology advocate, with the ability to collaborate with engineering and marketing teams
  • Interest and extensive experience driving alignment which includes ability to effectively navigate organizational or process ambiguity to achieve a goal or outcome.
  • Excellent communication and interpersonal skills, with the ability to engage with senior leadership and key stakeholders
  • Nimble, self-motivated, curious, proactive with a proven ability to adapt to changes and effective working in a dynamic environment where priorities can shift from day to day.  
  • Organizational leadership, with proven ability to collaborate and influence teams across boundaries
  • Appreciation and experience working with engineering teams who value iterative development best practices

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  

Pay Range

$224,000$280,000 USD

The Company
HQ: Dublin
14,622 Employees
Hybrid Workplace
Year Founded: 2008

What We Do

Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. At Airbnb, we believe that hosts, guests and the communities where we operate are all stakeholders we have a responsibility to serve, and that by serving them alongside our employees and investors, we will build an enduringly successful company.

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