Search the 77 jobs at Airbnb

As a member of the Payments Operational Tooling team, you will develop and enhance web-based frontend tools and build backend services for payment solutions. You will collaborate with cross-functional teams to deliver user-friendly interfaces and scalable systems, contributing to the user experience and operational excellence.

As a Senior Staff Engineer on the Marketing Technology team, you will lead and maintain a platform for effective marketing campaigns, collaborating with cross-functional teams to drive technical strategies, implement systems, and improve engineering practices to deliver high-quality outcomes.

As a Lead Experience Designer focusing on Accessibility, you will drive inclusive design initiatives and advocate for accessibility across products. You'll collaborate with cross-functional teams to enhance product quality, create accessible user experiences, and facilitate inclusive design workshops. You'll also translate complex guidelines into effective practices and continuously review designs for compliance and usability.

The Manager of Policy CRM & Political Intelligence will streamline the government's relations team's efforts with a focus on tooling infrastructure. This role includes training on Salesforce CRM, supporting the Policy team, and enhancing tool adoption and reports. Responsibilities include metrics establishment, onboarding support, documentation, and partnership with regional teams for improved user education and tooling enhancements.

As a Software Engineer on Airbnb's IVR Product team, you will develop workflows for exceptional voice user experiences, ensuring high-quality product delivery through collaboration with product managers and designers. Your role includes full development cycle involvement, technical design, coding, and contributing to the team's technical direction.

In this role, you will lead the development and implementation of technology-driven compliance programs at Airbnb, collaborating with various teams to enhance compliance practices and mitigate risks. Your work will involve creating comprehensive compliance reports and ensuring alignment with the company’s strategic priorities and growth initiatives.

As a Senior Program Manager for Payments at Airbnb, you will implement and manage large-scale programs to achieve strategic goals. The role involves overseeing projects, coordinating with cross-functional teams, managing risks, communicating effectively with stakeholders, and driving process improvements for exceptional service delivery in the Payments organization.

As a Senior Ontologist at Airbnb, you will design and enhance ontologies for the Knowledge Graph team, establish best practices in ontology management, support semantic data governance, and collaborate on data models to improve data consistency and reduce fragmentation.

The Senior Growth Marketing Manager will develop and execute strategies for lifecycle marketing programs across various channels to enhance customer engagement and drive growth. Key responsibilities include campaign management, stakeholder collaboration, and optimization of digital media investments through data-driven approaches.

As a Quality Standards Lead, you will lead global quality initiatives to enhance Airbnb's supply standards. Your role includes designing and managing quality requirements, analyzing supply performance, developing campaigns to improve quality, and collaborating with global teams on cross-functional projects. Strong analytical and communication skills are essential for success in this position.

As a Staff Software Engineer on Airbnb’s Knowledge Graph team, you will develop high-quality data solutions for structured and unstructured data, enhance data quality through metrics, collaborate with partners on data requirements, and leverage machine learning tools. You will also mentor team members and solve complex technical challenges.

As a Safety Specialist at Airbnb, you will focus on managing a variety of safety concerns for the community, responding to threats, and providing support to survivors while ensuring confidentiality. This role involves complex case management, effective communication, and collaboration with other teams to resolve customer issues involving safety matters.

As a Senior Software Engineer on Airbnb's IVR Product team, you will develop innovative voice user experiences, collaborate across disciplines to execute product strategies, and contribute to the technical direction of AI-driven customer support solutions. You will lead the full development cycle and ensure adherence to quality standards while shaping the roadmap for voice products.

The Senior Staff Technical Program Manager will lead storage initiatives at Airbnb, collaborating with data engineering and product teams to enhance data-driven decision making. Responsibilities include overseeing complex data consumption, enabling cross-functional collaboration, and optimizing processes for multiple program tracks. The role requires strategic thinking and technical influence on storage and data management efforts.

As a Data Science TLM Manager, you will shape Airbnb's search and personalization strategy by leading a team of data scientists, developing specialized models for the recommendation platform, and ensuring collaboration between the relevance team and product organization to enhance user experience.

As a Senior Data Engineer in Marketing Technology, you will design and maintain data pipelines, develop data models, and collaborate with cross-functional teams to drive marketing insights and improvements. Your work will involve ensuring data quality and building scalable data solutions for effective decision-making.

As a Staff Backend Engineer, you'll develop impactful features for Airbnb's search experience, collaborating with design and product teams and mentoring junior engineers. You'll work on scalable systems, advise stakeholders, and write technical specifications, enhancing both efficiency and user experience.

As a Senior Staff Software Engineer in Marketing Technology at Airbnb, you will drive technical strategy and execution. Responsibilities include partnership with cross-functional teams, architecting scalable solutions, implementing system components, conducting code reviews, and influencing technical direction both within the team and across the organization.

Seeking a highly motivated Customer Service Representative to deliver outstanding customer support and handle complex interactions with professionalism. Full-time position based in Gurugram, India, requiring in-office work. Responsibilities include providing personalized customer support, managing complex cases, combining efficiency with quality service, and contributing to team improvement.

As a Senior Policy Manager at Airbnb, you will lead the development of policies addressing Trust & Safety issues, particularly focusing on fraud. You will collaborate cross-functionally to enhance policy operationalization, build relationships with internal leaders, and leverage data to improve policies to maintain user trust.