Senior Manager Talent Acquisition

We are looking for a Senior Manager Talent Acquisition to join our market based Team; as we scale up and drive digital and financial inclusion across our markets.

Join M-KOPA as a Senior Talent Acquisition Manager and be part of a company transforming lives through financial inclusion. Our products provide smartphones for education and digital loans for businesses, impacting over 23 million lives. Your role will be to attract passionate individuals who share our mission of making a difference.

You'll drive efficient recruitment processes aligned with our goals and values. With 80% of customers reporting improved quality of life through M-KOPA products, your talent acquisition efforts will directly contribute to expanding financial inclusion. Your expertise will help build a resilient, innovative team.

As part of a carbon-negative organization that prioritises social impact and environmental responsibility, you'll lead recruitment strategies that drive M-KOPA's continued growth and success. This role offers both impact and reward as you help shape our future.

This is a hybrid role, you would be working within the following time zone (UTC -1 / UTC+3) with a diverse group of employees working remotely and in-office from locations across Africa, the UK, and Europe. You will be reporting to the Head of Talent Acquisition. As the leader on Talent Acquisition topics across our markets, regular time in our Nairobi HQ will be invaluable, along with occasional travel to our operations in locations such as South Africa, Nigeria, Uganda, etc.

Why This Role is Awesome:

• Impactful Work: You’ll be part of a mission-driven company that positively impacts over 23 million lives, making a real difference in communities across the globe.

• Hybrid Flexibility: Enjoy the benefits of collaborating flexibly with talented colleagues from Kenya, South Africa, Nigeria, and Europe, all while maintaining a healthy work-life balance and having access to office facilities.

• Broad Scope & Growth: This role offers a diverse range of responsibilities, from strategic planning to hands-on recruitment, ensuring you stay engaged and challenged.

• Sustainability Focus: Join a forward-thinking organization committed to environmental responsibility, proudly carbon-negative and dedicated to a sustainable future.

Skills You Need to Apply:

• Extensive Recruitment Experience: Proven background in recruiting with a strong track record of successful delivery demonstrated across various types of roles and industries, that should include core expertise in operational skill sets, e.g. smartphone/FMCG distribution, warehouse operations, frontline sales, stock control in a mix of operational and knowledge worker environments.

• Stakeholder Management: Exceptional communication and relationship-building skills to effectively collaborate with various levels of management and diverse teams.

• Innovative Thinking & Leadership: Ability to refine recruitment processes and implement innovative strategies that align with the company’s goals and values, guiding a strong TA team to deliver local and global solutions and projects eg interviewer training, referral campaign improvements, etc.

• Adaptability: Flexibility to thrive in a dynamic, fast-paced environment, with a growth mindset and a passion for continuous improvement and learning.

• Agency: Previous recruitment agency success is highly desirable.

• Managing: Experience managing a small team whilst remaining hands-on

We are seeking a proactive, seasoned TA leader, preferred experience would be managing candidate experience high volume environments, scaling consistency and hiring manager accountability across locations in Africa, and strong stakeholder management, team development, and comms skills. Our current approach involves high volume inbound talent attraction, combined with low volume, high quality personalized sourcing. As we evolve we aim to incorporate more events, employer branding initiatives, etc.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized thrice by the Financial Times as one Africa's fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. 

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.