Senior Manager, Product Insights

Job Summary: 

The Senior Manager, Product Insights is responsible for leading and developing a team of 4-6 analysts to identify opportunities for optimizing the impact of our products and operations. This role requires strong relationship-building skills and experience in cross-functional partnerships, with a proven track record of influencing partners to leverage data capabilities for faster value delivery. We seek a candidate who can accelerate our company-level goals to improve clinical outcomes, healthcare cost savings, member experience, and gross margin.

We are looking for a dynamic leader who can connect the dots within data and between teams to drive impactful results. If you are passionate about using data to elevate healthcare standards and have the skills and experience outlined above, we encourage you to apply.

Duties and Responsibilities:

• Multiply the impact of a team of 4-6 analysts focused on delivering and scaling insights for Product, Clinical, Care, and Marketing teams.
• Ensure stakeholders are equipped to drive data-informed decision making and understand their impact within broader business context
• Establish and track progress toward goals with direct reports, providing individualized support to maintain engagement, overcome roadblocks, and reprioritize as needed
• Actively participate in the Engineering/Product/Design/Data leadership team, advising on strategy and roadmapping over the 6-24 month time horizon
• Lead recruitment and hiring for any open positions that directly report to you

Qualifications:

• Experience leading data and analytics-focused discussions with Product, Operational, Clinical, and executive audiences on topics such as program results presentation and detailed analysis methodology walkthroughs.
• Experience with employer-sponsored healthcare and the use of healthcare-related data (e.g., claims, eligibility, product data, clinical data) to develop and deliver insights.
• Ability to build relationships with key partners, provide input to long-term roadmaps, and coach teams on competency development.
• Exceptional written communication skills, crucial in our distributed remote environment where asynchronous communication is key to producing results.
• Consistent judgment and decision-making skills to drive your team toward pursuing the highest expected value work.
• Experience leading a remote or hybrid team and managing the challenges of interpersonal relationship development, communication, and alignment in such environments.
• 5+ years of experience delivering business value through analytics
• 3+ years of experience leading analytics professionals in a managerial or team lead role (preferred).
• Strong understanding of tools like SQL, Python, Looker, Tableau, or similar tools
• Experience leveraging AI/ML for deriving and forecasting insights

Physical/Cognitive Requirements

• Prompt and regular attendance at assigned work location.
• Capability to remain seated in a stationary position for prolonged periods.
• Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
• No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \/ laptop) may be required.
• Capability to work with leadership, employees, and members in an appropriate manner.

Pay:

The United States new hire base salary target ranges for this full-time position are:

Zone A: 138,380 - 195,470 + equity + benefits

Zone B: 159,137 - 224,791 + equity + benefits

Zone C: 172,975 - 244,338 + equity + benefits

Zone D: 179,894 - 254,111 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.

Benefits & Perks:

In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more: 

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Paid Time Off ("PTO") and Discretionary Time Off (“DTO") 

12 weeks of 100% Paid Parental leave

Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.

Work-From-Home reimbursement to support team collaboration home office work 

Your recruiter will share more about the salary range and benefits package for your role during the hiring process.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.