Senior Manager, IT Infrastructure & Data Services

Join us as we empower the world to work out, creating healthier lives together.About the Opportunity:

Life Fitness is seeking a hands-on Sr. Manager to lead a team of Server and Workplace Engineers, responsible for managing Oracle and Microsoft cloud environments, Microsoft 365 and licensing, on-premises hardware, virtual servers, enterprise backups, and more. The ideal candidate will be an engaged leader who actively contributes to daily tasks while also driving tactical and strategic changes in response to evolving business needs and emerging technologies. Additionally, they will also seamlessly partner with Security personnel to ensure a security-first posture.

**this is a hybrid position based out of our Global HQ in Rosemont, IL - M/F remote and T-Th are in-office collaboration days** #LI-Hybrid

Key Responsibilities

• Lead team members through projects which include architecture, security, infrastructure, and application assets, to design and implement platforms and tools.
• Partner with other Life Fitness and partner teams to design, educate, and implement automation solutions for server, network, storage, middleware, database and security.
• Provide subject matter expertise within multi-functional / multi-business unit project teams.
• Analyze current monitoring systems effectiveness and create action plans to improve or expand visibility into the system or application performance.
• Assume the role of lead technical architect in the design of new operations and applications infrastructure.
• Design process constraints, controls, and documentation to ensure team compliance of audit requirements and qualifications.
• Articulate the need for scalability and understand the importance of improving quality through testing.
• Engage in vendor relationship management, as required in substantial project efforts and Managed Services (ManS) engagements.
• Design capacity and performance management analysis.
• Author Disaster Recovery (DR) tests and portions of enterprise business continuity plans.
• Perform as a project manager, leading temporary teams of diverse skillsets.
• Develop and maintain Azure and OCI cloud billing and usage reporting mechanisms.

QualificationsEducation & Experience:

• B.S. in Computer Science, or equivalent experience required.
• Microsoft Azure Administrator certification preferred.
• OCI Architect Certification preferred.

Job Knowledge/Experience Required:

• 4-5 years of experience defining and managing IT Operations.
• 4-5 years of direct supervisory experience, managing teams of people.
• Experience in coaching, performance improvement, and talent management.
• Experience in individual contributor career planning and development; construct plans for team members and empowering them for self-growth.
• 2-3 years architecting and managing enterprise cloud infrastructure environments, such as Azure, AWS, and Oracle (OCI).
• Demonstrable experience working within defined security constraints and integrating security standards into team culture.

Job Knowledge/Experience Preferred:

• General understanding of web services
• General understanding of database administration techniques and technologies, specifically with MS SQL & Oracle.
• Deep competency in virtualization, cloud infrastructure technologies, and networking.
• Intermediate skill in scripting with PowerShell.
• Knowledge of Software Development Methodologies
• Experience with API integrations

Skills & CompetenciesCommunication:

• “Influencer” level written and verbal communication skills.
• Can effectively communicate technical information to a non-technical audience.
• Be responsible for creating and articulating policy documents and team process.

Problem Solving:

• Rigorous problem-solving capability, able to dissect a problem into its component parts and identify the root-cause.
• Leadership techniques to lead individuals and teams to issue resolution through probing questions and encouragement of creativity.
• Possess a systematic approach to issue analysis and resolution.
• Can move seamlessly from a user-view of the system to the transaction flows to the data level in order to understand and trouble-shoot system issues.
• Work cross-functionally and think both critically and strategically.
• Creative in approach to combinations of skills and tools, in order to provide automation solutions.
• The ability to handle multiple projects and deadlines

Additional Requirements:

• Ability to travel up to 5%, for Life Fitness site-support, or for education.
• Ability to support production systems for emergency support, and for systems maintenance required to be performed outside of business hours.
• Other duties as assigned.

At Life Fitness / Hammer Strength, we believe in taking care of our team with a comprehensive total rewards package that includes competitive pay and a range of valuable benefits. The salary range for this position, intended for U.S. applicants, is $142,000.00 - $175,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities. The salary range reflected is based on a primary work location of Rosemont, IL and the actual salary may vary for applicants in a different geographic location. This position is eligible to participate in Life Fitness / Hammer Strength’s annual Manager Incentive Plan to receive an annual discretionary bonus in addition to base salary.  The amount of bonus varies based on company and individual performance goals and is subject to the terms and conditions of the applicable incentive plan. 

Life Fitness / Hammer Strength offers a comprehensive package of benefits for full-time team members, including, but not limited to: a 401(k) savings plan with 4% employer match; medical, dental and vision insurance, parental, medical and military leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, paid vacation days beginning at 13 days annually, paid sick leave as provided under state and local paid sick leave laws, company paid short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, hospital indemnity; identity protection, legal services, adoption assistance, tuition assistance, commuter benefits, employee discounts, and an employee assistance program that includes free counseling sessions.  Eligibility for benefits is governed by the applicable plan documents and policies.

The actual salary will vary based on applicant’s education, experience, skills, and abilities. The salary range reflected is based on a primary work location of Rosemont, IL and the actual salary may vary for applicants in a different geographic location.This position is eligible to participate in Life Fitness / Hammer Strength’s annual Manager Incentive Plan to receive an annual discretionary bonus in addition to base salary. The amount of bonus varies based on company and individual performance goals and is subject to the terms and conditions of the applicable incentive plan.

Life Fitness / Hammer Strength offers a comprehensive package of benefits for full-time team members, including, but not limited to: a 401(k) savings plan with 4% employer match; medical, dental and vision insurance, parental, medical and military leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, paid vacation days beginning at 13 days annually, paid sick leave as provided under state and local paid sick leave laws, company paid short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, hospital indemnity; identity protection, legal services, adoption assistance, tuition assistance, commuter benefits, employee discounts, and an employee assistance program that includes free counseling sessions.  Eligibility for benefits is governed by the applicable plan documents and policies.

Want to take the next step in your career? 

There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that Life Fitness/Hammer Strength will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through “@lifefitness.com” or "@indoorcycling.com" domain email addresses or “[email protected]” for U.S. opportunities.