Senior Manager, Digital Strategy

Posted 4 Days Ago
Be an Early Applicant
3 Locations
136K-204K Annually
Senior level
Cloud • Legal Tech • Software
The Role
Lead the digital team to develop and execute a comprehensive website strategy to maximize conversion rates. Manage digital marketing initiatives, oversee CRO and SEO strategies, and optimize website performance based on analytics. Mentor a team of developers and drive cross-functional collaboration to achieve growth objectives.
Summary Generated by Built In

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Senior Manager, Digital Strategy to lead our digital team in Burnaby, Toronto or Calgary.

What your team does: 

You’ll be part of a team that values excellence and initiative, loves innovation, and cares about results. As Senior Manager, Digital Strategy, you will lead a team of digital marketers and website developers. Your work will have an immediate and meaningful impact as the owner of our marketing  websites. You will be surrounded by a talented group of high-performing marketers, seasoned in SaaS and driven by collective success. This role will report to the Senior Director, Inbound Marketing and Operations, and work closely with demand generation, customer marketing, and marketing analytics teams to maximize conversion and leads from digital efforts.

Who you are: 

You are a results-driven digital strategist who can craft and execute on customer-centric website strategy that drives conversion. You are a leader who has built world-class digital marketing teams. You are a strategic thinker and you create digital marketing plans that are grounded in data. You have a deep understanding of complex, multi-product and multi-region website funnels. You thrive on a challenge of converting millions of web visitors to revenue.  You are known for your strong communication and collaboration skills and are energized by leading cross-functional squads of growth and product marketing managers, UX designers, and web developers. You are a self-motivated problem solver with a high sense of ownership known for your agility. 

What you’ll work on:

  • Website Strategy and Leadership

    • Develop and execute a comprehensive, global website and landing page strategy that aligns with Clio’s business objectives, customer needs, and competitive landscape to drive growth and maximize conversion across key audience segments.

    • Own Clio’s marketing web properties, ensuring they serve as high-performing demand generation engines.

    • Ideate, lead, and prioritize high-impact digital marketing initiatives, including microsites, website sections, and campaign landing pages, collaborating cross-functionally with marketing design, web development, growth, content, and PMM teams.

    • Lead, build and mentor a team of web developers, fostering a culture of innovation, agility, and performance excellence.

  • Conversion Rate Optimization (CRO)

    • Direct website conversion rate optimization strategy, working closely with the Senior Website Conversion Manager, Senior UX Designers, and Web Analysts to improve user journeys and business outcomes.

    • Own the website conversion rate metric, setting ambitious goals and operationalizing experiment learnings into scalable optimizations globally that enhance user experience and conversion.

  • SEO Strategy & Execution

  • Lead the development and execution of technical SEO strategies in partnership with the SEO agency to improve rankings for branded and non-branded keywords, driving organic traffic growth, alongside our in-house SEO content team

  • Analytics & Marketing Technology

    • Own website analytics and performance measurement, identifying trends, conversion opportunities, and drop-off points to enhance user journeys.

    • Partner with the Senior Web Analyst to maintain an advanced analytics framework, ensuring data-driven decision-making for website optimizations.

    • Oversee and optimize Clio’s Digital tech stack

What you may bring:

  • 8+ years in website strategy, digital marketing, or CRO, with 3+ years in leadership roles.

  • Proven track record of owning and optimizing high-performing marketing websites, driving conversion and user engagement.

  • Expertise in CRO, A/B testing, UX optimization, and technical SEO to improve organic rankings and lead generation.

  • Strong experience with web analytics and marketing tech, including Google Analytics, GSC, Intellimize, and CMS platforms like Wordpress.

  • Ability to lead cross-functional teams (web dev, UX, content, growth) and align website strategies with business goals.

  • Proficiency in website performance, accessibility, and front-end collaboration (HTML, CSS, JavaScript familiarity).

  • Data-driven mindset, excellent communication, and ability to execute multiple high-impact projects in a fast-paced environment.

  • Strong presentation and communication skills to distill results into actionable insights and recommendations for executive stakeholders.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $136,000 to $170,000 to $204,000 CAD.Please note there are a separate set of salary bands for other regions based on local currency.

*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Top Skills

CSS
HTML
JavaScript
The Company
HQ: Burnaby, BC
889 Employees
On-site Workplace
Year Founded: 2008

What We Do

Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000.

Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry.

Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights.

Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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