Search the 55 jobs at Clio

As a Senior Software Developer at Clio, you will collaborate with a team of developers to create innovative web applications using Ruby on Rails. Your responsibilities will include problem-solving, code reviews, mentoring team members, and participating in diverse projects within an agile environment, while also continuously learning and adapting to new technologies.

The Customer Success Operations Specialist will work within the Revenue Operations team to design and implement strategic programs facilitating the success of Customer Success teams. This role involves managing processes, identifying operational gaps, and collaborating on key initiatives to ensure effective cross-functional support.

The Senior Implementation Manager will lead and coordinate implementation projects for high-value customers, develop project plans, identify risks, foster customer relationships, and enhance implementation services. The role requires strong project management skills, effective communication, and a focus on customer success.

As a Product Marketing Manager, you will lead go-to-market strategies and product adoption efforts, partnering with the product team to develop marketing initiatives. Your role includes crafting messaging, launching new features, enabling internal teams, and utilizing data for strategic marketing plans, all aimed at enhancing product engagement and customer experience.

The Senior Manager of Workforce Management will lead global workforce optimization efforts at Clio, leveraging AI and advanced analytics for strategic planning and forecasting. Responsibilities include developing strategies for talent management, optimizing staffing models, and ensuring compliance with labor laws. The role involves collaboration with cross-functional teams to enhance service delivery and operational efficiency.

The Senior Product Designer will engage in user research and collaborate with product management and engineering, focusing on designing concepts, prototypes, and hi-fidelity mockups to improve the reporting project. Responsibilities include mentoring designers, advocating for users, conducting user testing, and leveraging data to drive design decisions.

The Customer Success Manager at Clio will develop and manage relationships with high-value accounts to enhance customer experience and satisfaction. The role involves driving customer adoption, handling escalations, partnering with internal teams for feedback, providing product demonstrations, and promoting revenue growth through proactive customer management.

The Senior Writer and Editor, SEO Content will develop and refine diverse content formats to enhance Clio's visibility and engagement, focusing on blog posts, web pages, and marketing materials. Responsibilities include editing for SEO best practices, leading editorial projects, mentoring junior writers, and analyzing content performance metrics to improve strategies for audience engagement and business growth.

The Software Development Manager will lead a new team focusing on Clio Payments, enhancing customer adoption and satisfaction through technical solutions and team growth. Responsibilities include collaborating on technical design, conducting code reviews, participating in hiring, and supporting the career development of team members.

As the Team Lead of Customer Success Management at Clio, you will oversee a team ensuring high-value customer satisfaction and retention. Responsibilities include mentoring team members, analyzing customer behavior, enhancing processes, managing customer escalations, and collaborating with multiple teams to align strategies and improve the customer journey.

Clio is seeking a Sales Manager to join the Velocity Account Executive Team in North America. Responsibilities include team management, coaching, accountability for KPIs, strategic deal advisement, MRR target delivery, data maintenance, territory planning, and cross-functional collaboration.

The Senior Sales Operations Manager at Clio will lead operational transformation initiatives aimed at improving sales efficiency and effectiveness. Responsibilities include driving process management, optimizing Salesforce, data analysis and reporting, collaborating cross-functionally, and managing a Deal Desk function to support sales teams. This role is suited for seasoned professionals with a strong background in SaaS operations.

As a Software Development Manager, you will lead a team in developing customer solutions, collaborate with product teams, and provide coaching and support for team members' career growth. You'll engage with coding, conduct code reviews, and actively participate in hiring efforts to build a high-performing tech team.

As a Digital Designer at Clio, you will create engaging digital experiences by designing landing pages and various marketing assets. Collaborating with teams, you will ensure the design quality and consistency of the brand across all channels, while driving user conversion and enhancing the digital experience.

As a Development Manager, you will lead a team of engineers focusing on AI solutions, integrating ML models into core products, and enhancing the legal experience. You'll prioritize work, foster collaboration across teams, mentor talent, and ensure high standards in software development.

The Staff Product Designer will lead design efforts for high-complexity projects within Clio's Platform Team, collaborating with Product Management, Engineering, and Research. Responsibilities include shaping design strategies, mentoring peers, conducting user research, and ensuring consistent user experience across products, all while fostering a collaborative environment.

The Sales Development Manager will lead and grow a high-performing SDR team, focusing on exceeding sales targets and developing skills. This role involves collaborating with Marketing, analyzing sales funnels, recruiting team members, coaching, and ensuring alignment across the EMEA region.

The IT Specialist will manage IT support tickets, document troubleshooting procedures, assist with employee onboarding, maintain hardware inventories, manage IT procurement, and ensure IT security. The role involves supporting macOS, iOS, and Windows systems and improving IT processes and project management.

As a Senior Partner Account Manager, you will strategically build relationships with current and prospective partners, manage a pipeline of incoming leads, and work with cross-functional teams to drive sales and expand market reach. You will also coordinate with partner marketing on joint activities and identify new strategic partners.

The Senior Executive Assistant will provide administrative support to the Senior Leadership Team, manage schedules and travel arrangements, coordinate events, oversee meetings, and handle communications and financial reconciliations while maintaining confidentiality and demonstrating Clio's values.