Senior Manager, Client Experience - Technology

Posted 14 Days Ago
Be an Early Applicant
New York, NY
Mid level
Professional Services
The Role
The Senior Manager will lead client experience efforts for technology clients, manage media relations, generate story ideas, and support team development while monitoring industry trends.
Summary Generated by Built In

Weber Shandwick is looking for a Sr. Manager, Client Experience – Technology to join our passionate, fun, and driven team focused on supporting enterprise tech clients.

We are seeking a Sr. Manager who has a strong background and interest in account management  and earned media-related work with a foundation of skills pitching and securing top-tier, tech and vertical press, including broadcast and podcasts. The ideal candidate is someone who loves the thrill of the pitch, brings existing technology and business media relationships, and has a passion for news, writing and working with a team. As a Sr. Manager, you will have the opportunity to work on various top tier brands in various technology categories, including AI, cloud, consulting, research, telecom, security and more.

Responsibilities 

  • Develop a strong understanding of the client’s business and target audience, and work with sr. media members, strategists and creative team members to deliver solutions that meet program objectives
  • Monitor media outlets, understand industry issues that directly and indirectly affect the client, and analyze and distill meaningful insights from media coverage
  • Generate story ideas and topic angles, draft media materials, and pitch media to land earned coverage
  • Source and place earned media results on behalf of the client – this includes identifying appropriate contacts, writing pitches, drafting media lists, making follow up calls, etc.
  • Maintain real-time understanding of tech news and trends and support creative ideation for evergreen opportunities on a consistent basis
  • Proactively seek relationships with journalists on behalf of clients and stay current on new and existing media coverage, as well as reporter moves and how to leverage for relationship building
  • Serve as a role model to team members
  • Participate in office-wide initiatives, seminars and meetings to further professional learning and development
  • Actively participate in agency development and assist with new business as needed
  • Develop a strong understanding of the client’s business and target audience
  • Assist with ongoing reporting, research and monitoring projects for the client

Competencies

  • Business Acumen– align talent strategies to drive business goals
  • Client Service– client focus and ability to build trust and rapport across all levels
  • Proactivity – exhibit relentless pursuit for new and innovative talent strategies
  • Collaboration– build strong relationships at all levels across the organization
  • Critical Thinking– ask probing questions; anticipate and address critical talent gaps and needs
  • Conflict Resolution– possess sound judgment and savvy in navigating and resolving complex talent and organizational issues

Qualifications

  • Bachelor’s Degree in Marketing, Communications, Public Relations
  • 4+ years’ relevant experience
  • Media relations experience
  • Tech knowledge a plus

About Us

Weber Shandwick is a leading global communications and engagement firm in 78 cities with a network extending to 129 cities around the world. The firm’s diverse team of strategists, analysts, producers, designers, developers and campaign activators has won the most prestigious awards in the world for innovative, creative approaches and impactful work. Weber Shandwick was the only public relations agency included on the Advertising Age Agency A-list in 2014 and 2015 and the only PR firm designated an A-List Agency Standout in 2017 and 2018. Weber Shandwick was honored as PRWeek’s Global Agency of the Year in 2015, 2016 and 2017, The Holmes Report’s Global Agency of the Year in 2010, 2012, 2014, 2015 and 2017, and The Holmes Report’s Global Digital Agency of the Year in 2016. The firm deploys deep expertise across sectors and specialty areas, including consumer marketing, corporate reputation, healthcare, technology, public affairs, financial services, employee engagement, social impact, financial communications and crisis management, using proprietary social, digital and analytics methodologies. Weber Shandwick is part of the Interpublic Group (NYSE: IPG). For more information, visit http://www.webershandwick.com.

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

NYC Salary range: $110,000 - $115,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JP1 

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [email protected]. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
New York, NY
205 Employees
On-site Workplace
Year Founded: 2006

What We Do

IPG DXTRA companies bring together unique combinations of in-demand skills and expertise for clients, including experiential, public relations, sponsorships, innovation, brand, influencer, digital, social and analytics in categories as diverse as sports, healthcare, entertainment, CPG, luxury, tech and financial services. brand collective for organizations looking for different ways to succeed in complex environments where growth depends on uniquely configured solutions inspired by truly diverse teams.

Similar Jobs

SoFi Logo SoFi

Sr. Director of Product Marketing, Credit Card

Fintech • Mobile • Software • Financial Services
Easy Apply
Remote
Hybrid
3 Locations
4500 Employees

Cloudflare Logo Cloudflare

Thought Leadership Program Manager, Brand

Cloud • Information Technology • Security • Software • Cybersecurity
Hybrid
3 Locations
3900 Employees
115K-149K Annually

Snap Inc. Logo Snap Inc.

Specialist, Music Partnerships

Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
Hybrid
New York, NY, USA
5000 Employees
100K-176K Annually

Snap Inc. Logo Snap Inc.

Specialist, Music Artist Partnerships

Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
Hybrid
2 Locations
5000 Employees
100K-176K Annually

Similar Companies Hiring

Energy CX Thumbnail
Utilities • Professional Services • Greentech • Financial Services • Energy • Consulting • Business Intelligence
Chicago, IL
55 Employees
Jobba Trade Technologies, Inc. Thumbnail
Software • Professional Services • Productivity • Information Technology • Enterprise Web • Consulting • Cloud
Chicago, IL
45 Employees
Quantum Rise Thumbnail
Software • Professional Services • Natural Language Processing • Machine Learning • Consulting • Automation • Artificial Intelligence
Chicago, Illinois
17 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account