Sr. Director of Product Marketing, Credit Card

Posted Yesterday
Easy Apply
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3 Locations
Remote
Hybrid
Senior level
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role
Lead the marketing strategy for SoFi’s credit card suite, focusing on acquisition, engagement, and cross-functional collaboration to achieve profitability goals.
Summary Generated by Built In

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role

We’re seeking a seasoned marketer to lead the marketing function for SoFi’s suite of credit cards.  This includes owning the value proposition, go-to-market plan, acquisition and engagement strategy and leading a team of individual contributors who will deliver outcomes towards your vision.  This role plays a critical function in accelerating acquisition among our target audience and realizing the benefits of using one of our credit cards.  This is a highly cross-functional role, both within our Marketing team and the cross-functional teams such as finance, product, engineering, risk and the business unit.

What You’ll Do:

  • Act as the CMO for your products with a vision on the long-term strategy & near-term execution 
  • Create & lead marketing strategies based out of consumer & competitive insights
  • Develop creative briefs and approve the creative that will get deployed across channels.  Iterate frequently on the product positioning, value proposition and go-to-market strategy. 
  • Manage the channel allocation mix and bonus strategy to optimize acquisition
  • Manage the prioritization of engagement initiatives in lifecycle marketing to drive product usage
  • Partner closely with the credit risk and business unit functions to align our targeting and underwriting strategy to deliver on our profitability objectives 

What you’ll need:

  • 15+ years of relevant marketing experience, including consumer product marketing, with quantifiable revenue responsibility
  • Credit card acquisition experience, especially working with the credit risk function and working on key channels such as direct mail and affiliates 
  • Strategy and Execution: Experience combining strategic thinking with tactical execution to drive customer acquisition through diverse channels
  • Customer Research: Experience in leading quantitative and qualitative customer research and distill it into actionable insights
  • Analytics: Use data to drive strategy, execution, and optimization
  • Initiative & Bias for Action: Eagerness to roll up your sleeves to get things done (even the unglamorous things)
  • Flexibility: Problem-solve in a fast-paced, self-driven environment
  • Growth: Proven track record of building budgets and programs that support efficient growth
  • Bachelor’s degree required

Nice to have:

  • MBAs encouraged to apply

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 

 

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Top Skills

Consumer Product Marketing
Creative Development
Data Analysis
Marketing Strategies

What the Team is Saying

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The Company
HQ: San Francisco, CA
4,500 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

For over a decade, SoFi has helped transform the Fintech industry by creating financial products and services that help people borrow, save, spend, invest, and protect their money better, so they can achieve financial independence and realize their ambitions. Whether it’s owning a home, saving for retirement, paying off their student loans, or helping our members invest - SoFi is there every step of the way. Want to learn more about how it works? Check it out here: https://www.sofi.com/how-it-works/

Our core values are at the center of how we help our millions of members get their money right. They are our guiding principles for how we think about serving our members, building our company, and most importantly, how we work together. At SoFi, it’s not just what we do - but how we do it.

SoFi is also proud to be the naming rights partner of SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams.

For more information, visit SoFi.com

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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SoFi Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!

Typical time on-site: Flexible
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