Senior Manager Business Creative

JOB DESCRIPTION
JOB FUNCTION:
Manages operational delivery, cost model and team who deliver customer-focused and professional creative agency services to internal customers. Facilitates traffic, project management and business creative delivery of cost-effective and high-quality creative materials based on briefs from stakeholders across the organization, including regional and business marketing employees, business operation functions and other colleagues. Executes overall marketing and brand strategy for the department to ensure a strong design presence and storytelling, as well as maintaining resources and operations models. Maintains impeccable knowledge of brand guidelines and resources. Establishes a measurement model and provides production tracking to drive continuous improvement in project management, process, copy, design, translation and multimedia.Accountable for process implementation and automation, and vendor selection and management.
RESPONSIBILITIES
JOB RESPONSIBILITIES:

• Maintains an understanding of target audiences and business segments and collaborates with internal subject matter experts.
• Manages the onboarding and performance of team members by providing feedback and guidance and ensuring that all policies are understood and adhered to.
• Directing and motivating teams of designers, illustrators, copywriters, content quality, linguists, etc. to help them use their talents effectively.
• Oversee customer and external agency pitches and proposals
• Oversee cost model, deliverables, timelines and budgets, including internal team and external agencies (content, design and translations)
• Meet with customers or upper management to explain the global and regional content strategy (incl. digital), campaign strategies and solutions
• Ensures that effective and transparent production processes, cost models and staffing strategies are in place, managed and continuously improved.
• International content review and governance: Maintains impeccable knowledge of brand and legal guidelines and resources to ensure all execution is on brand and legal, including ones delivered by external agencies.
• Manages project queue to assign project managers, content writers, designers and content quality specialists to projects and tasks
• Read and follow the UL Solutions Code of Conduct, and follow all physical and digital security practices
• Contributes to business creative success by performing other tasks as required

QUALIFICATIONS
WHAT MAKES YOU A GREAT FIT?
Minimum Knowledge Preferred

• 8 years or more of related discipline experience or demonstrated competency including 2 years or more of relevant management/leadership experience or demonstrated competency
• Assessed and implemented technology and automation

Minimum Skills Preferred

• Hands-on experience in the creative process, marketing, graphic design and brand development
• Resource and budget planning
• Operations and continuous improvement: Project management, process/production management, capacity management and account management skills.
• Financial acumen: Business and cost modeling, budget management
• Creative agency and vendor management: Selection, onboarding, day-to-day operations, best-in-class performance
• Leadership and organization skills
• Experience researching and staying current on graphic design and branding trends
• Interpersonal and analytical abilities

Minimum Abilities Preferred

• Proven leadership ability in team building
• Mentoring and managing creative talent

What you'll experience working at UL:

• Mission: For UL Solutions, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 130 years and is deeply engrained in everything we do.
• People: Ask any UL Solutions employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL Solutions. We're able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: All employees at UL Solutions are eligible for bonus compensation. UL Solutions offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL Solutions contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:
Working at UL Solutions is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL.com.
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ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
We may not help develop smart homes of the future, inspect the New Year's Eve ball or work in state-of-the-art labs... but we do tell people about it. It's our brand, stories and campaigns that drive the growth of our business, open us up to new opportunities and let the world know how we're making a difference. Our full-service team, which includes an award-winning in-house creative group, collaborates to share ideas, tell our story and connect with people around the world. Join our team and spread the word about an organization that's working at the forefront of innovation to shape a safer world.