Senior Manager/ Associate Director, HR Business Partner

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

About People & Culture:

We’re shooting for the stars… and we need the right people to get there. At People and Culture, we find, hire and engage the incredible Klookers who fuel our success. We make Klook a fantastic place to work for our diverse workforce by shaping our culture, cultivating a great employee experience and providing opportunities to learn and explore new skills.

What you’ll do:

•  Partner with senior leaders to help drive business performance using sound HR knowledge in the areas of workforce planning, change management, employee productivity, recruitment and selection, and employee relations;

• Continuously assess the effectiveness of all human resources programs relative to the achievement of desired goals and outcomes as well as the overall business plans;

• Monitor and measure HR metrics/KPIs dashboard to facilitate change and drive key insights and decisions that support growth and retention;

• Cultivate managers and employees to be aligned with Klook’s direction and market expectations

• Implement and execute employee relations programs/practices that create a positive organizational culture and enable manager effectiveness;

• Mitigate risk and be proactive with legal considerations relating to local employment law;

• Manage local Office Experience (OX) person to support the smooth running of our regional office locations on a day-to-day basis, and execute culture and engagement activities and events.

• Manage local People & Rewards Operations (POps) person to support local people processes and compliance,  and mitigate workforce risk, including onboarding,  employee data, payroll, and benefits administration.

• Manage other P&C functions as needed.

• Perform other related duties as required and assigned. 

What you’ll need:

• A bachelor’s degree or higher in Business Management, Law, or any related major.

• At least 7 years' experience working at the capacity of HRBP or HR generalist.

• Strong leadership – inspire colleagues and provide the best support for their growth

• Strong communication skills – effectively connect employees and business leaders. 

• Strong analytical, problem solving and interpersonal skills.

• Strong business acumen - Able to learn quickly and catch up with the speed of growth

• Able to work independently and create strong partnerships across the organization.

• Well-versed in Korean labor law and remaining consistently updated on regulatory changes;

• Proficient in both Business level English and Korean

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.