Senior Investment Solutions Associate

Posted 3 Days Ago
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Wakefield, MA
Hybrid
Senior level
Fintech • Software
Personalized Investing at Scale®
The Role
The Senior Investment Solutions Associate at Vestmark provides analysis and evaluation of workflows to enhance products and onboard new clients. This role involves documenting processes, collaborating with cross-functional teams, and refining onboarding experiences while ensuring operational efficiency in investment management.
Summary Generated by Built In

As Vestmark embarks upon on our next stage of growth and evolution, Vestmark Advisory Solutions seeks a Senior Investment Solutions Associate to join the team to provide analysis and evaluation of workflows, processes, and documentation necessary to support the product enhancements and on-going onboarding of new enterprise clients and advisor firms.  You will interact with cross-functional teams to help in the support of the project and workstreams needed for a multi-phased initiative. You will play a critical role in designing, documenting, and improving onboarding processes, creating process flows and diagrams, and developing onboarding templates to ensure a seamless, efficient, and impactful experience for new clients. The Senior Investment Solutions Associate will also have ongoing responsibility for continued thought leadership and collaboration with business and technology partners on how to continue to refine and scale processes to support the needs of the business. 

KEY RESPONSIBILITIES

  • Drive evaluation and analysis for the investment management and investment solutions team from both a tactical and strategic perspective
  • Responsible for documenting business requirements, process workflows, and procedures to support the various aspects of investment operations
  • Proactively maintain high level knowledge of Vestmark Advisory Solutions products, systems, and end- to- end infrastructure allowing for strategic thoughtful support and scale needs
  • Support new product launch and client onboarding initiatives, as well continued enhancements needed to support and run the business by collaborating with cross-functional teams including portfolio management, product, operations, technology, sales, and client delivery
  • Support the end-to-end onboarding experience for new clients, ensuring that it aligns with product goals and client’s needs.
  • Participate in defining and supporting user acceptance testing plans and execution
  • Ongoing assessment of process improvement initiatives to improve operational efficiency and scale

CANDIDATE QUALIFICATIONS:

  • Bachelor’s degree in Business, Operations, Product Management, or a related field (MBA or similar advanced degree is a plus)
  • At least 5+ years of relevant experience, preferably in technology and/or the Managed Accounts industry
  • Financial industry skills should include a general understanding of back-office operations, portfolio management, and trading operations and relevant work experience in the brokerage and/or securities related industry
  • Strong analytical skills
  • Strong writing skills, including the ability to describe business requirements, use cases and, process flow diagrams using tools like Visio or Confluence
  • Excellent communication skills including the ability to effectively communicate complex concepts in clear and concise manner. Must be able to quickly gain credibility with clients. Strong verbal and listening skills.
  • Strong interpersonal skills, bright, energetic, self-motivating and a do what it takes attitude
  • Collaborative work style in a team environment
  • Able to build strong relationships based upon trust and credibility

Vestmark is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Vestmark prohibits employment discrimination on the basis of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, age, disability status, protected military or veteran status, and genetic information.  #LI-TG1  #LI-Hybrid

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The Company
HQ: Wakefield, MA
400 Employees
Hybrid Workplace
Year Founded: 2001

What We Do

Headquartered outside of Boston, Mass. and founded in 2001, Vestmark is a leading provider of portfolio management/trading solutions and outsourced services for financial institutions and their advisors, enabling them to efficiently manage and trade customized client portfolios through an innovative SaaS platform. Supporting over $1.5 trillion in assets and more than 5 million accounts, Vestmark is a partner to some of the largest and most respected wealth management firms.

Why Work With Us

Our employees are the reason we've been named Best Places to Work by Boston Business Journal FIVE years in a row! Our thriving hybrid work culture promotes individual growth, team collaboration, and employee wellness. This environment keeps client satisfaction high and employee turn-over low.

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Vestmark, Inc. Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We have a mix of fully remote, hybrid, and in-office employees. We established Tuesdays & Thursdays as collaboration days for hybrid employees.

Typical time on-site: 3 days a week
HQWakefield, MA
Our company is conveniently located in Wakefield just north of Boston. We also offer a hybrid work option for those who are more comfortable at home.

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