Senior Implementation Engineer

Sorry, this job was removed at 06:17 a.m. (CST) on Wednesday, Dec 25, 2024
Hiring Remotely in United States
Remote
Internship
Cloud • eCommerce • Information Technology • Professional Services • Software
Cleo is the pioneer and global leader in the ecosystem integration software category.
The Role

What You Will Be Doing
1. EDI Solution Implementation:
- Lead end-to-end implementation of EDI solutions for clients, ensuring compliance with industry standards and regulations.
- Collaborate with cross-functional teams to gather requirements, design EDI workflows, and implement integration solutions.
2. Technical Expertise:
- Possess in-depth knowledge of various EDI standards (such as ANSI X12 and EDIFACT) and protocols (AS2, SFTP, FTPS).
Stay current with emerging EDI technologies and trends and apply this knowledge to optimize existing systems and processes.
3. Client Collaboration:
- Serve as clients' primary technical point of contact during the implementation phase.
- Provide expert guidance to clients on EDI best practices, customization options, and integration strategies.
4. Problem Resolution:
- Investigate, diagnose, and resolve complex EDI-related issues, ensuring minimal disruption to business operations.
- Collaborate with support teams to address escalated technical problems and implement preventive measures.
5. Documentation and Training:
- Develop comprehensive documentation to support implementations, including specifications, process flows, and user guides.
- Conduct training sessions for clients and internal teams to enhance understanding of EDI processes and troubleshooting techniques.
6. Quality Assurance:
- Perform rigorous testing of EDI implementations to validate data integrity, system compatibility, and adherence to standards.
- Implement quality assurance protocols to ensure error-free data transmission and reception.
Your Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum of 5 years experience in EDI implementation and integration.
  • Proficiency in programming languages such as Java, Python, or C#.
  • Strong understanding of database systems (SQL, Oracle) and data transformation techniques.
  • Excellent problem-solving skills and attention to detail.
  • Exceptional communication and interpersonal abilities.
  • Relevant certifications in EDI technologies (such as Certified EDI Professional) will be a plus.


A few things we have to offer:

  • Competitive base salary + bonus
  • Great Healthcare + Dental + Vision
  • Flexible PTO
  • Culture of support, encouraging Life-Work balance
  • 401k match
  • FSA and HSA options
  • Employee Assistance Program
  • Paid Parental Leave
  • Representing a company with 4,000+ clients and a 99% retention rate
  • Accelerated title and salary growth potential
  • A fun and energetic work environment that makes you excited to go to work every day

What the Team is Saying

Sarah
Tom
Rashon
Austin
Tico
Brittney
Mahesh
Shane
Topher
The Company
HQ: Rockford, IL
400 Employees
Hybrid Workplace
Year Founded: 1976

What We Do

Cleo is an ecosystem integration software company focused on business outcomes, ensuring each customer’s potential is realized by delivering solutions that make it easy to discover and create value through the movement and integration of B2B enterprise data. Cleo gives customers strategic, “outside-in” visibility into the critical end-to-end business flows happening across their ecosystems of partners and customers, marketplaces, and internal cloud and on-premise applications. Our solutions empower teams to drive business agility, accelerate onboarding, facilitate modernization of key business processes, and capture new revenue streams by reimagining and remastering their digital ecosystem through robust application, B2B, and data integration technologies.

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across API, EDI and non-EDI integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their B2B integration strategy.

Cleo isn't just about EDI, iPaaS, API integration, or managed integration services. Rather we are about blending the best elements of these traditional integration technologies into a single platform, so organizations can connect and transact business across their entire ecosystem with complete confidence.

Why Work With Us

Cleo’s people share a genuine respect for each other and for the future we’re helping our customers to create. Beyond guiding how we act, and more important than driving us to deliver solutions that help our company and our customers succeed, our core focus on Appreciation creates something even more essential, for everyone: enduring value.

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Cleo Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQRockford, IL
India
Chicago, IL
Netherlands
United Kingdom
Learn more

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