The Opportunity
Seamless.AI is seeking a highly strategic and operationally-minded Senior Human Resources Program Manager to serve as a key resource across both our Human Resources and Talent Acquisition teams. This hybrid role is ideal for a program leader who thrives at the intersection of people, process, and technology—driving cross-functional initiatives that enhance the employee experience, optimize recruiting operations, and scale HR programs that support our growing business.
Responsibilities
Program Development & Implementation:
- Design, launch, and manage scalable HR programs that drive employee engagement, performance, and organizational effectiveness.
- Lead onboarding initiatives to ensure new hires are integrated with purpose and aligned with Seamless.AI’s mission, vision, and values.
- Build and manage programs that support career development, internal mobility, recognition, and employee satisfaction.
- Oversee employee feedback and engagement surveys; analyze results and partner with HR leaders to take action on key insights.
- Develop and execute internal communication strategies to increase awareness, adoption, and success of HR programs.
Recruiting Operations:
- Partner with Recruiting leadership to identify process improvements using applicant tracking system (ATS) data and performance metrics.
- Lead initiatives to streamline hiring workflows, reduce time-to-fill, and improve recruiter productivity and candidate experience.
- Own the optimization and administration of recruiting tools, systems, and training programs.
- Collaborate cross-functionally to drive projects related to employer branding, recruitment marketing, talent analytics, and content development.
- Promote best-in-class recruiting practices and training for hiring managers, ensuring consistency and excellence in execution.
Project & Change Management:
- Lead complex cross-functional projects from planning to execution across both HR and Talent Acquisition domains.
- Create and implement change management strategies that support adoption and long-term impact of new programs, systems, and processes.
- Develop and deliver communication plans that keep stakeholders informed and engaged throughout all project stages.
Stakeholder Collaboration:
- Act as a strategic partner to HR business partners, recruiting leads, department heads, and executive stakeholders.
- Facilitate training sessions, workshops, and presentations to support program rollout and success.
- Serve as a subject matter expert on HR and recruiting policies, programs, tools, and compliance practices.
Data & Metrics Analysis:
- Track and report on key HR metrics to measure the effectiveness of HR programs.
- Conduct employee engagement surveys to assess workplace satisfaction and identify trends in retention.
- Leverage data insights to inform decision-making and continuously improve programs.
- Present findings and recommendations to senior leadership.
Skillset
- Proven success in HR or Talent Acquisition program management roles, ideally in fast-paced, high-growth environments.
- Strong project management and change leadership skills, with the ability to juggle multiple priorities and stakeholders.
- Deep understanding of HR best practices, employee experience strategy, and recruiting operations.
- Proficiency with HRIS, ATS platforms (e.g., Greenhouse, Lever, etc.), and data analytics tools.
- Exceptional communication, collaboration, and problem-solving skills.
Education & Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 3+ years of experience in HR program management, project management, or a similar role.
- Strong understanding of HR functions, policies, and compliance requirements.
- Proven ability to lead cross-functional teams and manage complex projects.
- Excellent communication, problem-solving, and analytical skills.
- Proficiency in HRIS, project management tools, and Microsoft Office Suite.
Check out what our employees think about working at Seamless: CLICK HERE
Since 2015, Seamless.AI has helped sales teams maximize revenue with the world’s first real-time B2B search engine. As one of Ohio’s fastest-growing companies, we’ve earned top industry accolades, including G2’s 2025 Best Software Products (#1 Highest Satisfaction Product), Purpose Jobs’ 2024 Best Places to Work, and LinkedIn’s Top 50 Tech Startups (2020, 2022, 2023). We are committed to a diverse, inclusive workplace and do not discriminate based on race, religion, gender, sexual orientation, age, or other protected statuses. Visa sponsorship is not available; applicants must be authorized to work in the U.S.
Top Skills
What We Do
Prospecting and relationship-building can be a labor-intensive, costly and opaque process undermined by outdated technology, information, and data entry. We share that frustration, which is why we have created a tool that allows you to Seamlessly connect with your target market, build profitable relationships and acquire new clients - all by using the power of AI.
We are built on the core purpose of creating “great lives for great people,” which extends beyond our great employees to our clients, partners, and supporters. This guiding principle informs every decision we make, while also attracting a diverse body of intelligent and talented people who, in turn, reinforce these values daily to everyone we engage with.
Mission: To help every professional globally create new relationships and opportunities, faster than ever before using the power of artificial intelligence. We want to help the world connect to opportunity and positively impact billions!
Why Work With Us
Seamless.AI stands out by working with every employee to help them achieve their full potential through our benefits: 401k, remote work, work-life balance, parental leave, career advancement, on-the-job training, coaching, competitive pay, performance incentives, unlimited sales commissions, transparent leadership, and more!
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