Senior HR Operations Specialist

Posted 2 Days Ago
Be an Early Applicant
Charlotte, NC
Senior level
Insurance
The Role
The Senior HR Operations Specialist will streamline HR initiatives, manage M&A processes, oversee employee lifecycle projects, evaluate project effectiveness, and foster collaboration across departments. This role requires strategic thinking, project management, and mentoring staff.
Summary Generated by Built In

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

Responsible for streamlining a broad set of human resources initiatives aligning with project-based workflows. The Senior HR Operations Specialist will oversee HR projects such as mergers & acquisition, employee lifecycle programs to include performance management and change management communications. This role demands exceptional organizational abilities, strategic and tactical thinking, and a comprehensive understanding of HR’s objectives. The position will collaborate closely with HR leadership, Centers of Excellence (CoEs), Communications, Finance, and Technology to align HR Strategic goals with daily operations that drive HR initiatives.

KEY RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

  • Responsible for organizing from a People and Culture perspective the M&A process from LOI through due diligence to post-close integrations.
  • Manage projects across workstreams and team members including Corporate Development, CoEs, Legal, Technology and Finance
  • Manage employee lifecycle projects, including performance management
  • Evaluate project effectiveness and provide data-driven insights
  • Drive continuous improvement activities to streamline and drive efficiencies
  • Manage HR-specific special projects
  • Oversee HR-vendor relationships
  • Identify and implement tech-oriented process enhancement solutions
  • Manage risks in HR processes, strategies, and projects
  • Develop and prioritize work plans
  • Create and implement change communications and training strategies for process changes
  • Foster collaboration within and outside HR functions
  • Mentoring and train staff

EDUCATION AND EXPERIENCE

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree in HR, Business Analyst, Project Management, or a similar field preferred.
  • 7+ years of experience as an HR Project Manager within insurance financial services industries required.

CERTIFICATIONS, LICENSES, REGISTRATIONS

  • n/a

FUNCTIONAL SKILLS

  • Knowledge of labor laws and compliance.
  • Advanced Microsoft Excel and Workday experience

General Description of Available Benefits for Eligible Employees of TIH Insurance: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our site. Depending on the position and division, this job may also be eligible for TIH’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.

EEO is the Law   Pay Transparency Nondiscrimination Provision   E-Verify

Top Skills

Excel
Workday
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The Company
HQ: Birmingham, Alabama
2,066 Employees
On-site Workplace
Year Founded: 1982

What We Do

CRC Group is one of the largest wholesale insurance distributors in the U.S.

CRC Group consists of three divisions, Commercial Solutions, Group & Individual Solutions, and Specialty Programs. The CRC Group family of brands includes CRC, TAPCO, Insurisk, CRC Programs, 5Star, The ABC Program, Negley, Professional Insurance Concepts, Pro-Praxis, SHU, Target, JH Blades, CRC Voluntary Benefits, Ethos Underwriting Services, and Hanleigh.

CRC Group’s insurance offerings and practice groups range from commercial property, casualty, professional lines, small business, transportation, environmental, construction, energy, healthcare, hospitality, manufacturing & distribution, public entity, and real estate, to personal lines, disability, voluntary benefits, and more.

CRC Group has the largest collection of actionable data in the wholesale business and we are putting it to use to consistently deliver better outcomes and more efficient results for our clients. We leverage data to provide a better client experience through limits benchmarking reports, amendatory endorsements, comparison tools, form review library, and property risk assessment reports. We have unveiled the REDY platform, which uses data and analytics to help clients win. In addition, we offer products exclusively available from CRC Group through our Insurisk brand. Our Claims Advocacy team is another way we strive to enhance the client experience, our dedicated team is ready to assist even after the policy is placed, we are here to help in the event of a difficult claim, as well.

These are just some of the ways CRC Group is placing you first.

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