Senior Fraud Business Analyst

The Role:

As the Fraud space continues to evolve, our Fraud Centre of Excellence ensures Stenn’s products and processes deliver robust fraud mitigation, while directly enabling Stenn’s growth ambitions.

We are looking for an experienced Senior Fraud Business Analyst who will drive and support in further maturing Stenn’s Fraud Risk Management Programme, with a strong focus on governance, strategy, prevention, detection, monitoring, and continuous improvements.

Responsibilities:

• Discover insights from data to develop and implement new fraud prevention strategies across the business.
• Act as the internal fraud liaison; developing Stenn’s overall internal capability around fraud risk management.
• Instil a robust fraud risk awareness culture within Stenn; highlighting the importance of fraud prevention and minimising reputational risks. This includes awareness campaigns and training to key stakeholders, along with maintenance of internal communications portals.
• Leverage fraud expertise, research and industry best practice to conduct holistic, end-to-end Fraud Risk Assessments for new products and/or marketing initiatives; identifying potential fraud control gaps and providing corrective recommendations to implement effectively.
• Define key fraud performance metrics to develop and implement data-driven fraud detection rules, models and dashboards with Credit, Product and Decision Science (for machine learning model creation and maintenance); enhancing performance and profitability across the business.
• Set and continually improve Fraud KPIs; turning insights into actionable changes for predictive models and/or policies.
• Analyse and interpret qualitative and quantitative data to answer key questions from stakeholders and/or out of self-initiated curiosity, with an eye for what drives business performance.
• Maintain fraud risk register; ensuring all risks have associated preventative and detective controls in place, and that the controls are operating effectively.
• Conduct business acceptance testing and user acceptance testing to ensure fraud requirements and associated detective controls are implemented correctly.

Qualifications:

• Degree in Business Administration, Finance, Accounting, Economics, Mathematics, Computer Science, Criminology or a related discipline – or a combination of education, training and experience deemed equivalent.
• Demonstrated 5+ years of experience as a Fraud Analyst or Specialist, plus in-depth knowledge of Fraud Management Governance (Policies, Procedures, KPIs, Reporting), Fraud Risk Assessments, and Fraud Investigations.
• Keen interest in fraud detection and prevention processes in the Fintech space, especially in digital e-commerce.
• Strong investigative intuition and curiosity to understand the “whys” and “hows” of the ways things work.
• Critical thinker with excellent analytical and problem-solving skills. 
• Able to independently identify gaps and opportunities and then formulate solid recommendations to continually improve Fraud policies, processes, practices, and governance.
• Excellent writing skills and attention to detail for presentations, reports, and fraud risk management documentation.
• Strong interpersonal, and oral/written/presentation skills to interact with colleagues across all levels of the organisation fraud risk concerns and developments. 
• Advanced level proficiency in MS Office Suite.

At Stenn, we believe that every team member deserves to feel like they belong. We foster a culture of inclusivity, respect, and collaboration where everyone's unique perspectives are valued. Join us and be part of a team where you can thrive and grow, both professionally and personally.

We appreciate the support recruitment agencies can provide, however our in-house team do not require any 3rd party assistance at this time.