Senior Executive Assistant

Posted 12 Days Ago
New York, NY
Senior level
eCommerce
The Role
The Senior Executive Assistant will support multiple C-level executives in a hybrid role, managing schedules, arranging meetings, coordinating travel, and handling sensitive information with discretion. The candidate should possess excellent communication skills and strong problem-solving abilities, while also assisting with company events and general administrative tasks.
Summary Generated by Built In

About the role:

We are looking for an enthusiastic Senior Executive Assistant to join the Forter team and support multiple C-level executives. This is a hybrid role with at least 2 days weekly in the New York office with flexibility when needed for additional time for events, team off-sites, board meetings and when remote executives are in the New York office. 

What you’ll be doing:

  • Ensure that the executives are where they need to be, when they need to be there. Proactively manage calendars for the executives, and for other team members on occasion as needed
  • Create detailed daily itineraries (which are constantly changing!) Additionally, make sure executives follow their itineraries closely
  • Arrange meetings, calls, events, and travel. Set and test everything out in advance to ensure a seamless experience
  • Coordinate international and domestic travel logistics, including flight itineraries, hotel reservations, and car services
  • Handle sensitive matters with utmost confidentiality and professionalism
  • Be a superb gatekeeper, regularly interacting with 180+ employees, as well as numerous stakeholders of all levels
  • Manage external relationships with efficiency and poise, representing the company with the highest level of professionalism
  • Support company-wide and departmental events, i.e. schedule catering, set up company-wide meetings, happy hours, and cultural events
  • Liaise with the building and complete online work orders for general maintenance as needed
  • Execute day-to-day administrative tasks, including but not limited to: placing lunch orders, arranging deliveries, updating contacts, and conducting research

What you’ll need:

  • 5+ years of experience as an Executive Assistant supporting multiple executives
  • Prior experience as an Executive Assistant in a fast-paced tech company is highly preferred
  • A true problem solver, with a "figure it out" mentality
  • High level of discretion in handling confidential information
  • Exceptional written and verbal communication skills 
  • Excellent time-management skills
  • Passion for excellent service, learning new skills and concepts, communicating across divisions, and project management
  • Strong independent and critical thinking skills
  • Team-oriented and collaborative
  • High level of flexibility and availability
  • Exceptional interpersonal skills and a positive attitude

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

  • Great Place to Work Certification (2021, 2022, 2023, 2024)
  • Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)
  • Forbes Cloud 100 (2021, 2022, 2023 and 2024)
  • #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
  • Anti-Fraud Solution of the Year at the Payments Awards (2024)
  • SAP Pinnacle Awards “New Partner Application Award” (2023)
  • Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Benefits:

  • Competitive salary 
  • Restricted Stock Units (RSUs)
  • Matching 401K Plan 
  • Comprehensive and generous health insurance, including vision and dental coverage
  • Home office allowance 
  • Generous PTO policy 
  • Half day Fridays

Hybrid work:

At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.

Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Salary Range: $115,000 - $140,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.

Forter's Applicant Privacy Policy

Top Skills

Administrative Support
Calendar Management
Communication Skills
Event Coordination
Project Management
Travel Logistics
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The Company
New York, NY
349 Employees
On-site Workplace
Year Founded: 2013

What We Do

Forter is the leader in e-commerce fraud prevention, processing over $250 billion in online commerce transactions and protecting more than a billion consumers globally from credit card fraud, account takeover, identity theft and more. The company’s identity-based fraud prevention solution detects fraudulent activity in real-time, throughout all online consumer experiences.
Forter’s integrated fraud prevention platform is powered by its rapidly growing global network, underpinned by predictive fraud research and modelling, and the ability for customers to tailor the platform for their specific needs. As a result, Forter is trusted as the sole or primary risk mitigation engine by Fortune 500 companies including Farfetch, Sephora, Nordstrom, Instacart, Adobe and Priceline to deliver exceptional accuracy, a smoother user experience and elevated sales at a much lower cost.
Forter has raised more than $500M of capital from top-tier VCs including Sequoia, Bessemer Venture Partners, NewView Capital, Tiger Global Management, Scale Venture Partners, March Capital and Salesforce Ventures.

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