We’re here to help make tech reliable, affordable, and better than new. Back Market is the leading global marketplace for refurbished devices, which help the planet by lowering our collective environmental impact — to the tune of up to 92% less carbon emissions and 89% less water than brand new. Our mission is simple: to do more with what we already have.
From our Customer Care representatives to our software engineers, every individual at Back Market cuts the planet — and consumers — a break.
Are you ready to join us?
Engineering Manager
Back Market is looking for a Senior Engineering Manager who will lead our Circularity Customer team (5 engineers).
Back Market's Trade-in program allows customers to sell their old tech devices for money. It benefits customers by increasing their purchasing power, refurbishers by providing additional supply, and Back Market by generating repetitions on the website.
The objective of this team is to ensure that our customers are aware of Trade-in and get the best offer for the device they want to sell.
The core competencies of this role include mentoring and coaching people, cultivating a collaborative team, leading delivery, production operations, and continuous improvement. As in Back Market, we lead by example, we expect the role to also be hands-on, so personal contribution is expected.
To know more about our Bureau of Technology (BoT), composed today of about 300 people, you can consult:
- A video of our CTO: https://bit.ly/3Vf6k9o
- Our company purpose: http://bit.ly/3OsScpl
- Our engineering blog: https://bit.ly/3ASJNID
What you'll be doing :
- Leading a collaborative team in delivering great software that our customers and sellers will love!
- Collaborating with the product group and other tribes to align the team with company objectives and initiatives across engineering and the wider business
- Ensuring the development of people and teams through ongoing coaching and mentoring
- Creating a team environment where team members feel like they belong and are supported to do their best work
- Establishing open communication and a culture of feedback between team members
- Working in an agile "build it and run it" environment where engineering teams build, launch, monitor and support the sections they own
- Working with the team to identify and make improvements in our processes, practices and product
- Supporting teams in increasing delivery proficiency by creating a learning environment.
You are in the right place if :
- Experience and passion for growing, developing, and guiding people
- Openness to receiving and giving feedback in a safe workplace
- Interest in working in an environment where leaders support their teams to do great work, by removing impediments, finding improvements, and facilitating effective decision-making
- Enthusiasm about reaching new levels of effectiveness (and quality!)
- A background as an individual contributor and willingness to help when the team needs it
- Good verbal and written communication skills in English
- Excitement to learn about how our industry works and the impact we bring to our customers and the world
- Experience working in agile development teams with some knowledge of our following tech stack : AWS, Kubernetes, Docker, RestFul API, Python, Django, VueJs, Nuxt, Datadog, Spinnaker, Nginx, UWSGI
Recruitment process :
* Call with our tech talent acquisition manager (30mn)
* Management Principles Interview with your Manager and one fellow EM (60mn)
* Technical interview with 2 members of the tech team (90mn)
* Stakeholders interview with 2 of your main stakeholders (60mn)
* Back Market values interview with 2 members of the Exec level (30mn)
WHY SHOULD YOU JOIN US ? ✌🏼
At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).
No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like:
- A mission driven work environment where your day to day makes an impact on the planet. Seriously.
- Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.
- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.
At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values.
We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications.
If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.
Top Skills
What We Do
At the heart of Back Market is a simple idea: make devices a bit cleaner by making them last a bit longer. We think it's time to offer a strong and mainstream alternative to new products by making existing used devices more appealing to potential customers and making them accessible as a strong alternate option.
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