Senior Engagement Manager - (Project Program Management)

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Workday Engagement Managers are key players in the team that help frame the solution delivery, partnering with our consultants to execute and manage the delivery plan and ultimately help our customers achieve rapid time to value. We are responsible for managing a portfolio of project engagements, implementation plans, status reporting, issue & risk management and developing meaningful relationships representing Workday to our customers.

About the Role

As an Engagement Manager at Workday you are more than just a Project Manager, you are a trusted advisor to our customers - you’ll engage, guide and ensure success in their implementation of Workday’s leading cloud enterprise software products for our Large Enterprise customers. 

You will empower and drive our customers' implementations by shaping the development of several key project deliverables (charter, project/staffing plans, issue logs, etc.) and work with the Customer Project Manager to resolve issues that stand in the way of project success. You will also be responsible for managing the agreed budget and delivering the project successfully and profitably.

About You

Basic Qualifications

• More than 10 years' of experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.

• 7 years' of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.

Other Qualifications

• Project manage Workday product implementations

• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW

• Provide guidance and mentoring to Professional Services resources working on your implementations

• Ensure projects are properly planned and staffed

• Collaborate with the customer project manager to identify/resolve all issues that could impact project scope and/or timeframes

• Work with Workday Partners to ensure project compliance

• Share your experience and provide oversight over other projects and their success within the framework of our Delivery Assurance quality control

• Present at Executive Steering Committee meetings

• Be a liaison for Professional Services when interacting with sales and/or business development

• Identify opportunities to position other service offerings

• Ensure the client can serve as a reference upon completing their implementation

• Assist in the transition of the customer from Professional Services to Product Support

• Ensure the project is delivered within the budget outlined in the SOW

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!