Job Description
Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story!
Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and amazing people like you. At AMN Healthcare, we don’t just offer jobs; we pave the way for incredible careers.
Why AMN Healthcare? Because You Deserve the Best:
- Forbes Recognition: We don’t just make lists; we make headlines. AMN Healthcare proudly claims a spot on Forbes’ prestigious lists not once, but twice! We’re among the “Best Large Employers for Women,” a testament to our commitment to excellence.
- SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the “Rapidly Advancing Staffing Firms,” we have no plans to decelerate in the future.
- Incredible Futures: Join a team that doesn’t just talk about building the future; we’re shaping it. Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time.
The Strategic Business Development Executive, Retention & Renewals secures and maintains new search agreements. This position is required to use a consultative sales approach to cultivate relationships with client decision-makers. In this senior-level position, you are encouraged to have a deep understanding of the industry and be able to identify and pursue opportunities for potential partnerships. The ideal candidate will be responsible for leading strategic initiatives to drive the retention and renewal of existing client accounts, ensuring a high level of satisfaction, and fostering long-term business relationships. This role will involve collaborating closely with cross-functional teams, including sales, operations, and marketing, to optimize client retention strategies and identify new business opportunities in the healthcare space.
Job Responsibilities
- Lead the development and execution of comprehensive business development strategies focused on client retention, renewals, and expanding business opportunities within the healthcare industry.
- Oversee the retention and renewal process for key client accounts, ensuring customer satisfaction and the ongoing delivery of value.
- Build and maintain strong relationships with senior-level decision-makers in existing client organizations to support contract renewals and explore potential upsell opportunities.
- Analyze client data and feedback to identify areas for improvement and implement targeted retention strategies to reduce churn and increase contract renewals.
- Collaborate with the sales, marketing, and customer success teams to ensure seamless execution of retention campaigns and initiatives.
- Track and report on key performance indicators (KPIs) for retention and renewal efforts, adjusting strategies as needed to meet and exceed targets.
- Manage the negotiation and renewal process for high-value client contracts, ensuring both customer satisfaction and the organization's profitability.
- Identify opportunities for cross-selling and upselling additional services or solutions to existing clients based on their evolving needs.
- Stay up to date on industry trends, competitive landscape, and best practices in client retention and renewals to ensure the organization remains competitive.
- Mentor and develop a high-performing business development team focused on retention and renewals.
- Provide thought leadership and strategic guidance to senior leadership on retention and renewal strategies across the organization.
- Ensure compliance with all applicable regulations and standards, particularly related to healthcare and patient care.
Key Skills
- Sales Strategy
- Negotiation
- Account Management
- Customer Service
Qualifications
Education & Years of Experience
- Associate's Degree plus 10+ years of work experience OR High School Diploma/GED with 12+ years of work experience
Additional Experience
- Experience in healthcare staffing or sales
- Experience negotiating Retention and Renewal of existing contracts
- Expanding on current contracts
Our Core Values
● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation
At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.
Pay Rate$148,000 - $185,000 Salary
Final pay rate is dependent on experience, training, education, and location.
This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.
What We Do
AMN Healthcare is the leader and innovator in total talent solutions for healthcare organizations across the nation. The Company provides access to the most comprehensive network of quality healthcare professionals through its innovative recruitment strategies and breadth of career opportunities. With insights and expertise, AMN Healthcare helps providers optimize their workforce to successfully reduce complexity, increase efficiency and improve patient outcomes. AMN total talent solutions include managed services programs, clinical and interim healthcare leaders, temporary staffing, executive search solutions, vendor management systems, recruitment process outsourcing, predictive modeling, language interpretation services, revenue cycle solutions, credentialing and other services. Clients include acute-care hospitals, community health centers and clinics, physician practice groups, retail and urgent care centers, home health facilities, schools and many other healthcare settings. AMN Healthcare is committed to fostering and maintaining a diverse team that reflects the communities we serve. Our commitment to the inclusion of many different backgrounds, experiences and perspectives enables our innovation and leadership in the healthcare services industry.
