About InvoiceCloud:
InvoiceCloud is a leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to InvoiceCloud, clients can improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit www.InvoiceCloud.com.
InvoiceCloud is looking for a visionary Senior Director of Product to join our team and lead the charge in transforming our product strategy and execution. Reporting directly to the Chief Product Officer, this role requires both strategic and operational thinking with a deep understanding of the market, a passion for innovation and a profound understanding and enthusiasm for Gen AI.
This role will help shape our product vision and roadmap through the lens of AI, set market priorities, and create go-to-market strategies. They will collaborate heavily with sales, marketing, and engineering teams to ensure commercial success. This role bridges customer needs and engineering capabilities, ensuring we build products that customers will adopt enthusiastically.
Core Responsibilities:
Align Product Roadmap:
- Develop and align the product roadmap with revenue and bookings growth models to maintain revenue growth.
- Conduct market research to understand TAM, SAM, market growth rates, and the competitive landscape.
- Regularly review and adjust the roadmap based on market trends, customer feedback, and business goals.
- Collaborate with finance and sales teams to ensure the roadmap supports financial targets and sales strategies.
Champion the Product Vision:
- Promote the product and its roadmap to establish market leadership and build team confidence.
- Collaborate with sales, sales enablement, and product marketing to demonstrate competitive differentiation and support sales efforts.
- Develop presentations, participate in industry events, and engage with stakeholders to ensure alignment.
- Maintain a strong product narrative that resonates with internal teams and customers, driving overall success.
GenAI Product Strategy:
- Own and drive the GenAI product strategy from inception, ensuring alignment with business goals and market needs.
- Conduct market research, define the product vision and roadmap, collaborate with cross-functional teams for seamless execution, and adjust the strategy based on market trends and customer feedback.
- Work closely with sales and marketing teams to develop go-to-market strategies and ensure successful product launch and adoption.
Collaboration:
- Partner with various departments, including marketing, IT, and customer service, to ensure seamless product development and delivery.
Customer Engagement:
- Engage with customers to gather feedback and insights, ensuring the product meets their needs and exceeds their expectations.
Innovation:
- Stay abreast of industry trends and emerging technologies to continuously innovate and improve our product offerings.
Skills
- Demonstrated success in developing and executing product strategies in a SaaS environment.
- Ability to learn and apply GenAI technologies to enhance business processes and drive innovation. Proven experience with GenAI tools and frameworks.
- Comprehensive understanding of TAM/SAM/market growth rates and competitive analysis.
- Exceptional communication and interpersonal skills, with the ability to lead and inspire cross-functional teams.
- Experience collaborating with sales, sales enablement, and product marketing teams.
- Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Strong analytical and problem-solving abilities.
Qualifications/ Background Experiences
- 10+years in product management,
- SaaS or Payments technology experience is highly desirable.
Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.
Base Compensation Range
$220,000—$250,000 USD
InvoiceCloud is an Equal Opportunity Employer.
InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].
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To all recruitment agencies: InvoiceCloud does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.
Top Skills
What We Do
InvoiceCloud provides a complete, simple, and secure electronic bill presentment and payment solution. Our SaaS platform provides flexible and always-up-to-date online payment solutions that can be configured to meet the unique needs of your organization. And our simple-to-use interface engages customers throughout the payment process to deliver your highest ever e-payment adoption rates.
