Senior Director, People Business Partner, Asia Pacific

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

The Business Partner function within the People Team at Visa acts as a trusted advisor and business partner to members of the Asia Pacific Leadership Team and operates as the expert on talent and organizational topics. We are a team of commercially focused individuals that translate business objectives to talent priorities. We are comfortable navigating challenging forces in the dynamic payments space and can operate in a demanding environment with significant change. We collaborate with various stakeholders of the People Team for successful planning and delivery of talent programs and services to the business.

What a People Business Partner does at Visa:

People Business Partners work with leadership teams and key stakeholders to shape and implement effective people strategies and activities within the organization. This includes, but is not limited to;

• Critical member of the leadership team and act as a subject matter expert representing the People team
• Providing guidance and input on organizational design for functional and cluster teams that you support
• Working closely with COE partners and business leaders to deliver customised and forward-looking solutions and programs to solve business issues
• Partner with leadership to conduct talent reviews, create succession plans and customize development plans for key talent
• Managing complex and difficult projects and take a consultative approach and act as a key advisor to the leadership team
• Offering performance management and coaching to leaders and employees alike
• Partner with finance and leadership to develop and maintain workforce planning

Responsibilities

• Serve as a strategic business partner to senior leadership focused on a transformational talent agenda designed to attract, develop and retain the best talent in the industry
• Understand business strategies and how to develop high impact human capital solutions
• Have a data driven mindset to assess organizational metrics and provide insights to the business
• Consistently measure effectiveness of People initiatives and programs to ensure they are delivering desired outcomes
• Lead the People organisation within client groups to develop and execute initiatives to become an Employer of Choice in the Technology industry.
• Provide daily support to managers with employee attraction, development, and retention issues which may include:
  • Annual reviews
  • Leadership coaching
  • Career pathing
  • Advanced People reporting and metrics
  • Special project assistance
• Closely partners with People Centre’s of Excellences and other PBPs to deliver superior results to the business
• Serve as a role model and thought leader on Human Capital issues and coaches other PBPs in their development

Why this is important to Visa:

The individual is responsible for leading the business partnership with our senior management across the region. In doing so, s/he will work closely with the Function and Market PBPs to deliver fit for purpose people-solutions for their client groups. 

As a core member of the AP People Leadership Team, this individual partners with their internal stakeholders (regionally and globally) for impactful delivery of People programs and services to the business. Ultimately, this role is responsible for driving the talent agenda to enhance business performance across the region.

Qualifications

What you will need:

• 12 - 15 plus years of experience in an innovative and dynamic business. Preference for experience in the Technology industry working in progressive HR models
• Experience designing and delivering programs in the following areas:
  • Workforce Planning
  • Talent Management
  • Change Management
  • Leadership Development
  • Employee Engagement
  • Cultural Change
  • Organizational Design
• Ability to manage medium to enterprise-wide projects/initiatives with minimal supervision
• Experience in working effectively across all levels of an organization
• Ability to work in a changing environment and working in ambiguity
• Hands on approach willing to roll up sleeves to deliver results
• Successful implementation of operational and strategic programs and processes across a dispersed region
• Ability to assess an organization, identify gaps, and develop solutions
• Possess strong influencing and interpersonal skills, honed in a demanding and high performing work environment
• Have executive presence and strong communication skills to partner with senior levels of management
• Strong collaboration skills within and outside of HR

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.