Senior Director, Franchise Operations - GB&I

Location(s):

United Kingdom

City/Cities:

London

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

February 17, 2025

Shift:

Job Description Summary:

The Coca-Cola Company, a global beverage leader with a rich history of over 136 years and a portfolio of over 200 brands worldwide, is seeking a dynamic and experienced Franchise Manager. This role serves as the primary point of contact representing the total region portfolio and will steward the development of the brands with primary accountability of growing revenue, volume, share, and transactions. We are looking for candidates with bottling or general management experience that can build relationships and execute our strategies across our network.

What You'll Do for Us:

•  Responsible for weekly/monthly performance management, which includes reporting on revenue, volume, share, transaction metrics.
• Monitors performance versus execution objectives, re-plans as necessary, and provides feedback to key stakeholders.
• Manages discretionary budgets based on regional need.
• Executes the commercial strategy and plans with franchise (bottling partners) owners for local market execution.
• Responsible for collaborating on the contingency plan to deliver annual business plan performance in channels to include revenue, volume, share, net outlets, SOVI (share of visual inventory), and pricing.
• Standardizes common approach to capability building based on bottler segmentation.
• Assesses local Bottler commercial capabilities against established commercial strategies and objectives using the core measures within the Global Commercial Leadership Diagnostic Analysis Model; identifying gaps and develops action plans to improve capabilities.
• Coordinates training/development enables more effective processes, scorecards and business routines to achieve the annual business plan.
• Works with franchise commercial manager to steward the planning process that is in place bi-monthly, ensuring all customer plans are included.
• Ensures development and implementation of customer and commercial leadership plans on overall brand / price / pack / channel plans and ensure inclusion of Revenue Growth Manager (RGM) strategies and programs to maximize revenue generation.
• Manages brand mix to maximize brand profitability and trade pricing according to brand / package contribution priorities.
• Ensures distribution capability efficiencies, outlet execution and expansion benchmarks and objectives are set and met through the execution of Bottler performance.
• Monitors market conditions and reports competitive activity to management, Bottler and local associates in order to understand program effectiveness and any implementation barriers.
• Responsible for negotiation and resolving bottling contracts and National Supply Chain agreements as well as governance agreements and manages governance routines.

Qualifications & Requirements:

•  Bachelor’s degree in Business, Finance, Marketing, or Management with a master’s degree preferred.
• 7+ or more years in a CPG organization responsible for direct sales, key account, or franchise management with P&L responsibility.
• Experience as a Business Partner with direct Bottler or manufacturing experience in the Food and Beverage industry.
• Experience with annual business planning, forecasting, customer and distributor management.
• Demonstrated track record for delivering positive revenue results.

What We Can Do For You:

• Exposure to World Class Leaders: Availability to global technology leaders that will expand your network and exposure you to emerging technologies and techniques. 
• Iconic Brand: Work on the most recognized brand in the world and be part of developing the brands next chapter. 
• Learning Culture: Access to resources such as LinkedIn Learning and management programs that give you the resources to continually develop your skills and knowledge. 

Skills:

Agile Methodology, Business Operations, Change Management, Collaborative Leadership, Communication, Financial Processing, People Management, Project Scheduling, Relationship Building, Six Sigma, Waterfall Model, Workflow Management

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.