Senior Data Analyst I

Do you like working with data and analytics to solve problems?
 

Do you love collaborating with teams to solve complex problems and deliver solutions?
 

About our Team
 

Our team plays a critical role in our continued evolution towards a more customer-centric and data driven analytics business. We provide constructive challenges , help drive strategic objectives and we play an important role in providing governance and controls.
 

About the Role
 

The purpose of the role is to build, enhance, and communicate dashboards and analyzes to improve customer experience and operational effectiveness. This is achieved by combining a wide variety of quantitative and qualitative data sources and translating them into actionable insights
 

Responsibilities
 

• Building relationships with key stakeholders, understanding business objectives and customer needs, and delivering solutions aligned with these needs

• Building an in-depth understanding of the operational business process.

• Working closely with leaders to understand and maintain focus on analytical needs. including identifying critical metrics and KPIs, and deliver actionable insights and recommendations

• Designing , building, and maintaining interactive Tableau dashboards to allow managers to monitor and improve the quality of the service provided.

• Writing user stories based on business requirements and conducts user acceptance testing to verify the usability of Operations data warehouses

• Conducting analysis to quantify drivers of KPIs and recommends short and long-term improvement opportunities based on analysis findings.

Requirements
 

• Experience in Explorative Data analysis.

• Working knowledge of Statistics.

• Experience with utilization of data manipulation and visualization tools, such as PowerBI, Tableau is required

• Experience conducting and evaluating business performance and insights using data driven analysis

• Have a good understanding of Power BI, SQL Server, Knime, etc. to conduct and present analysis results

• Have experience with data gathering, cleansing, and analysis of large volumes of order management, financial, and product data

Work in a way that works for you
 

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
 

• Working remotely from home across India or any other work location Chennai/Bangalore.

• Working flexible hours - flexing the times you work in the day.

Working for you
 

At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
 

• Group Health Insurance Policy (covering self and family)

• Group Life insurance/accident policy

• Generous long-service awards

• New Baby gift

• Subsidised food provided (applies to India- Chennai)

• Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazetted Public Holiday and Maternity/Paternity Leave

• Free Transport provided to and from the office (applies to India-Chennai)

About the Business
 

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.