Senior Customer Contract Advisor

Posted 6 Days Ago
Be an Early Applicant
Auckland
Senior level
Energy • Utilities
The Role
As a Senior Customer Contract Advisor, you will manage and support the contracting of complex customer-initiated projects. This includes providing commercial advice, coordinating between teams, and ensuring project records are maintained. Strong experience in stakeholder management and project coordination, especially within the energy sector, is essential.
Summary Generated by Built In

Job Description

Do yourself a power of good

Want to work somewhere where you are doing good for the world, your community and yourself at the same time?

If you think you’ll thrive working in a sector undergoing significant transformation, working on critical projects of global significance, and can cope with that responsibility, then being part of the team creating this new energy future for New Zealand is certainly going to energise your career.

About the role

This is your opportunity to join our customer excellence team in a role that supports the scoping and takes ownership of the contracting of a large volume of technically and commercially-complex customer-initiated projects, where you’ll provide sound commercial advice.

You’ll support the Customer Contracts team with contract queries, and act as a point of contact between the Customer Contracts team and the Legal team.

You’ll also work with new and existing industrial, commercial and residential customers, establishing their requirements, developing the scope and agreeing to commercial terms to enable delivery by our customer programme team. You’ll also manage project risk and maintain accurate, up to date project records.

Who we are looking for

  • You’ll be familiar with commercial contract principles, with experience leading customer/project engagements in complex environments
  • Project coordination experience gained within the energy sector is highly advantageous
  • You’ll provide continuing support to customers through your stakeholder management throughout the project cycle – eg legal and contracting issues; complex coordination; incident investigations and reporting; and complex stakeholder management
  • You’ll have excellent written and oral communication skills, including the ability to communicate at all levels and from a range of disciplines
  • You’ll be highly organised, with excellent attention to detail and a high degree of motivation, initiative and enthusiasm.

What we can offer you
We love working together to create a new energy future. If you want to be part of an organisation with a real and tangible purpose, Vector could be the place for you.
We offer:

  • A fun, flexible and stimulating work environment, full of interesting work being done by smart and innovative people
  • Flexibility, including the choice of working from home a couple of days a week, and flexible start and finish times so you can balance work and life
  • Health and wellbeing support
  • Great benefits that reflect the importance of family

Vector engages a workforce made up of people and teams with diverse skills, values, backgrounds and experiences. We respect and value people who are different from each other, including gender, ethnicity, disability, age, sexual orientation, race and religion. We are proud of what we have achieved so far:

  • First corporate Living Wage Accredited employer
  • First Accessibility Tick employer 
  • Rainbow Tick accredited
  • Winner of three gongs at the 2019 Diversity Awards NZ, including the Supreme Award in 2019 and 2020. 

If you require assistance or accessibility support from us during the application and selection process, please do get in touch with us on 09 213 0268. 

Applications will close on Sunday 2 February 2025; however, interviews may be held earlier so apply today!

The Company
HQ: Auckland
1,092 Employees
On-site Workplace
Year Founded: 1999

What We Do

We are New Zealand's largest distributor of electricity and gas, owning and operating networks which span the Auckland region. But we don’t stop here - our reach extends to Australia and the Pacific Islands, shaping a new energy future for our customers, through innovative digital and engineering solutions, metering services, solar energy solutions, electric vehicle (EV) networks, high speed internet fibre, air and water purification to name a few.

We haven’t been afraid to challenge the status quo. As leaders of the transformation of the energy sector, we know the ‘same old’ just won’t cut it. We have the confidence to forge new solutions and for our people to work differently, to think differently. We have collaborated with global technology companies and thought leaders who share our view that innovation and digitalisation are key to meeting the future needs of energy systems and fast-evolving customer demands. As governments, businesses and consumers urgently take action to decarbonise, at Vector we are clear on our vision – creating a new energy future.

Because we live in a world that is changing fast, we must continue to identify and develop better options that will provide value, choice and service for our customers throughout New Zealand and beyond, so the environment and communities we love continue to thrive. To do this, Vector has a vision of creating a new energy future, which will help to deliver clean, reliable and affordable energy solutions for customers.

Similar Jobs

Xero Logo Xero

Customer Experience People Lead

Cloud • Fintech • Information Technology • Machine Learning • Software
Auckland, NZL
4700 Employees

Xero Logo Xero

Learning & Development Specialist - CX

Cloud • Fintech • Information Technology • Machine Learning • Software
Hybrid
Auckland, NZL
4700 Employees

Halter Logo Halter

Customer Onboarding Manager (Parental Leave Cover)

Greentech • Hardware • Internet of Things • Machine Learning • Software • Business Intelligence • Agriculture
Easy Apply
Hybrid
Auckland, NZL
150 Employees

Kraft Heinz Logo Kraft Heinz

Head of Customer - Woolworths

Big Data • Cloud • Food • Machine Learning • Software • Database • Analytics
Hybrid
Auckland, NZL
38000 Employees

Similar Companies Hiring

UL Solutions Thumbnail
Software • Renewable Energy • Professional Services • Energy • Consulting • Chemical • Automotive
Chicago, IL
15000 Employees
Energy CX Thumbnail
Utilities • Professional Services • Greentech • Financial Services • Energy • Consulting • Business Intelligence
Chicago, IL
55 Employees
InCommodities Thumbnail
Renewable Energy • Machine Learning • Information Technology • Energy • Automation • Analytics
Austin, TX
234 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account