Senior Coordinator, Internal Communications

Role Specific Information

Job Description

This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday through Thursday, with the option to work remotely on Fridays.

About the Role

In this role, you will create meaningful, memorable, actionable enterprise-wide communications that inform and engage associates.

What You’ll Do

• Create internal communication strategies and content that connect to Kohl's company priorities, purpose and values by evaluating the business need, audience, timing and impact of the message

• Contribute to the internal communications content calendar with an enterprise-wide focus to ensure associates are informed on key business initiatives

• Ghostwrite emails for Kohl's executive team 

• Leverage analytics to guide content strategy and pivot plans as needed to ensure objectives are met and exceeded

• Align internal communications timing and content with other company communications by creating strong relationships with internal and external partners 

• Draft communications using AP Style guidelines that leverage the appropriate content and tone

• Guide business partners on the appropriate communication vehicles, timing and message for their communications and ensure content is created and published

• Ensure awareness and alignment with business partners and senior leaders to key company communications and initiatives

• Creatively ideate with and give clear direction to video and graphic production partners 

• Oversee processes and guidelines for the creative development of associate-focused communication materials

• Monitor industry trends and recommend actions to improve and modernize communications

• Work with internal partners to evaluate processes to enhance team efficiency

• Train new contributors on communication processes and vehicles

• Additional tasks may be assigned

What Skills You Have

Required

• Bachelor's degree or equivalent experience in Communication, Journalism or Marketing

• 3-5 years of related experience 

• Proven project management skills and the ability to multitask without sacrificing detail

• Effective prioritization and decision-making skills

• Excellent written and verbal communication skills, including experience writing, proofreading and editing communications focused on AP Style

• Solution-oriented problem solver 

• Cross-functional collaborator

Preferred

• Experience in a retail environment

• Experience writing content briefs 

Special Requirements

• Occasional Travel

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section

• Basic math and reading skills, legible handwriting, and basic computer operation

• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company

• Ability to learn and comply with all company policies, procedures, standards and guidelines

• Ability to comply with dress code requirements

• Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel

• Ability to work as part of a team and interact effectively and appropriately with others

• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

• Ability to satisfactorily complete company training programs

• Ability to use a computer for tasks such as communicating, preparing reports, etc.

• Ability to plan, prioritize and monitor activities across business units

• Ability to complete or oversee the completion of assigned projects in a timely manner