The Senior Commercial Operations Specialist reports to the VP, Commercial Development to assist with the company's commercial growth efforts of the terminal business. This position is responsible for serving as the Right Angle Subject Matter Expert for Terminals as well as focusing on customer relations with existing customers and onboarding new customers. You will also assist with other terminal business such as operations, billing, and other business opportunities while acting as a bridge between terminals, business development, supply, and finance.
For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.
We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you the opportunities to push your career to the next level.
The Types of “Energy” You Bring
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You possess effective communicative skills, both written and verbal.
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You can juggle competing priorities in a fast-paced work environment and have the ability to multi-task.
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You are highly organized and possess proven critical thinking skills.
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You have a professional attitude and seek to always provide excellent customer service.
“Gauges” of Responsibility
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Responsible for serving as the Right Angle Subject Matter Expert for Terminals.
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Works closely with the Commercial, Logistics, and Operations teams to identify and address customer-related issues.
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Acts as a terminals business generalist by advising, troubleshooting, and resolving operational, stock accounting, and billing challenges.
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Acts as focal point for customer onboarding and other account management activities, including liaison with Operations Support Team (true liaison once BIS is established).
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Acts as focal point for and Subject Matter Expert for product code recipes and set-up.
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Provides support to the Commercial Team by helping to analyze market trends, customer behaviors, and business opportunities.
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Coordinates preparation for customer quarterly and annual business reviews.
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Works in coordination with FP&A to manage escalation process.
“Fuel” for You
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Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
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Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
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The Road Ahead – We offer 401k and a match component!
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Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
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Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice.
The GPS of our Interview Process
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First thing first, if you’re interested in the role, please apply.
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A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact, you.
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We conduct in-person and virtual interviews and provide additional interview information or other items needed at that time.
Qualifications
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At least 5-10 years in customer facing role in midstream or downstream energy industry
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Strong analytical and problem solving skills
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Strong background in the industry, including understanding of basic operations, contract knowledge, product supply chain, and accounting transaction flow
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Understanding of Terminal Automation Systems
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Expert level knowledge of Excel
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Basic financial modeling
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Familiarity with data visualization tools, such as Tableau
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Excellent verbal and written communication skills
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Strong interpersonal skills and ability to work collaboratively
Education Requirement
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Bachelor's degree in business, engineering or related field preferred.
We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.
*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Top Skills
What We Do
With an extensive network of terminals, gas stations, and retail stations, Global Partners helps people heat their homes, operate their businesses, and get where they’re going conveniently and quickly. Centered in the Northeast, the company is a third-generation, family-founded business with operations throughout the U.S.
