Senior CloudOps Engineer

Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers—including 9 of the top 10 payers across the country. Lyric’s solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric’s strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai. 

This senior role plays a pivotal part in ensuring the security, efficiency, reliability, and scalability of our cloud infrastructure and related operations.

This position will manage core AWS infrastructure in a sophisticated multi-account environment and will also manage some parts of the environment. This position will enable teams to own their infrastructure by directly supporting them, producing standards and guidelines and automation platforms to lower friction.

This role directly impacts the efficiency of the businesses to deploy applications, maintain or reduce infrastructure costs and accelerate the time-to-market for new products and solutions thereby ultimately enhancing overall business performance and competitiveness in the market.

ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES

• Architect, implement, and optimize cloud-based solutions
• Collaborate with cross-functional teams to design and deploy robust, automated systems that support the organization's mission-critical applications and services
• Monitor and maintain the health of our cloud environment by identifying and resolving issues proactively resulting in minimal downtime and incidents
• Drive continuous improvement and innovation across our CloudOps and DevOps practices
• Participant in the on-call rotation
• Leverage industry best practices
• Provide mentorship and guidance to junior engineers

REQUIRED SKILLS & EXPERIENCE

• 5 + years of AWS cloud experience
• 5 + years experience with Infrastructure as Code (IaC) with Terraform and/or AWS CloudFormation
• 5 + years of production grade coding experience with languages such as Bash, Python and Golang for scripting and automation of services
• 3 + years of experience with containerization, the docker ecosystem and related tooling
• 3 years of experience with advanced AWS networking technologies such as VPC and Transit Gateway based technologies

Preferred Skills

• Experience with Kubernetes technologies and ability to design and diagnose production grade deployments at scale is preferred
• A solid grasp of cloud security and best practices and an understanding of compliance standards such as HIPAA and HITRUST is preferred
• Strong collaboration and communication skills
• Ability to design and present complex topics to the team
• Adept at critical thinking and problem solving

This job description is not intended to be all-inclusive. The supervisor or other management may assign other reasonably related business duties. Management reserves the right to change job responsibilities, duties, and hours as needs prevail.  This job description is not intended to imply a written or implied contract of employment.

The work environment characteristics below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions. Reach out to Human Resources to discuss any reasonable accommodation requests that are made.

Sitting/Standing/Walking Requirement

Standing and walking requirements are minimal. The sitting requirement may be for a duration of 8 hrs or longer in order to perform work on a computer.

Visual Acuity Requirement

Continuously required for duration of 8 hrs or longer to read and see small detail on computer screen.

Verbal Communication Requirement

Continuously required to communicate by means of spoken work; participates in activities where spoken instructions must be conveyed to others accurately or quickly in person.

Repetitive Motion Requirement

Constantly required for duration of 8 hrs or longer to make repetitive movements of the wrists, hands, and /or fingers through use of computer.

***The US base salary range for this full-time position is:

$119,439.36 - $179,159.04

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***

Lyric is an Equal Opportunity Employer that drives superior business results by understanding and leveraging diversity. We strive to maximize the productivity and performance of our employees by fostering a winning team spirit and high personal accountability. Everyone is encouraged to respond including women, people of color, veterans, people with disabilities, all lifestyles, beliefs and generational diversity.