Senior Clinical Excellence Specialist - PMHNP

Posted 7 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Senior level
Healthtech • Social Impact • Software
We’re transforming mental healthcare accessibility by helping therapists launch tech-driven, in-network practices.
The Role
The Sr. Clinical Excellence Specialist (PMHNP) will support providers by enhancing their skills, ensuring compliance with regulatory standards, and driving quality improvement initiatives. Responsibilities include outreach to mental health professionals, conducting one-on-one sessions for growth, and reviewing documentation practices.
Summary Generated by Built In

About us: 

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

What You’ll Be Doing: 

The Sr. Clinical Excellence Specialist (PMHNP) plays a pivotal role in supporting providers who partner with Grow Therapy.  You’ll be part of the Clinical Excellence team working to help providers achieve the highest standards of care, clinical outcomes, and client satisfaction. This position is responsible for outreaching licensed therapists and prescribers to strengthen their skills and knowledge, promote continuous quality improvement, and ensure that clinical practices align with regulatory requirements and best practices in the field. The Sr. Clinical Excellence Specialist (PMHNP) will work collaboratively with the quality team to drive excellence in client care and contribute to the overall mental health outcomes of care. 

In this role you'll: 

  • Provide outreach to contracted psychiatric nurse practitioners, as well as therapists, counselors, social workers, and psychologists, to support their professional development in areas such as interpersonal and clinical skills, meeting documentation requirements, and influencing positive client outcomes in care.
  • Conduct regular one-on-one sessions to identify areas for improvement and growth. 
  • Collaborate with the Quality team to develop, implement, and monitor quality improvement initiatives.
  • Review charts and provide feedback to assist providers in improving their documentation practices to ensure accuracy, completeness, and compliance with regulatory standards. 
  • Engage in peer-to-peer clinical case consultations. 
  • Foster a culture of open communication, curiosity, support and collaboration among peers. 

Salary range: $145,000 - $153,000 USD

You’ll Be a Good Fit If You Have:

  • Master’s or Doctoral degree in Nursing with specialization in Psychiatric Mental Health
  • Active unrestricted PMHNP (required)
  • Minimum of 5 years of clinical practice experience in the mental health field, preferably in private practice billing commercial insurance
  • Minimum of 3 years experience supervising or leading behavioral health clinicians working in the mental health field
  • Minimum of 6 months experience running your own practice
  • Strong clinical expertise in behavioral health practices and documentation requirements.
  • Excellent communication, leadership, and interpersonal skills
  • Prior experience working in quality improvement is a plus

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. 

Note: Please upload your resume in PDF format 


We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.

Please see the independent bias audit report covering our use of Covey here.

Benefits

  • The chance to drive impact within the mental healthcare landscape from day one
  • Comprehensive health insurance plans, including dental and vision
  • Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
    • Flexible working hours and location (remote OR in-office, your choice!)
    • Flexible Time Off 
    • Company-wide winter break 
    • Mental health mornings (2 hours each week)
    • Team meditation
    • Wellness Stipend
    • In-office lunch and biweekly remote lunch on us! 
  • Continuous learning opportunities 
  • Competitive salary 
  • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities 

#LI-REMOTE

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

What the Team is Saying

Sami
Sasha
Caroline
Lydia
Chris
The Company
HQ: New York, NY
440 Employees
Hybrid Workplace
Year Founded: 2020

What We Do

We believe that therapy is an essential part of becoming the best versions of ourselves. No matter who you are or where you are starting, it’s more than support through challenge - it’s the foundation to grow, heal and lead lives that are more resilient, empathic, hopeful and powerful.

Everyone should have the opportunity to receive personalized therapy, and therapists should be able to serve the communities they care about most, not just the 10% of people who can afford to pay out of pocket.

Our mission is to get more people into therapy by bridging the gap between therapists and people seeking mental health care.

Grow Therapy empowers independent therapists to launch and grow thriving in-network private practices by enabling them to tap into large scale credentialing, referrals, administrative and community support enabled by our passionate team/products. When therapists no longer have the hassle of mundane admin tasks like billing and insurance claims or the limitations of out-of-pocket-only payment options, they can provide care to the communities who need it most!

To achieve our lofty ambitions, we’re building an ambitious team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and bring Grow’s mission to life from the inside-out, promoting holistic wellness for all team members. We balance our determination with a culture that champions well-being, from unlimited PTO and a Winter Break to Mental Health Mornings and learning and wellness stipends.

Grow is backed by top VCs and angel investors, including leaders from SignalFire, Village Global, Airbnb, Nurx, PatientPing, and Blackstone. We have a long way to go to maximize our impact, but if we do our job well, in the coming years we will make a difference in countless lives. We hope you’ll join us!

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Grow Therapy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are remote first with an optional office in NYC.

Typical time on-site: Flexible
HQNew York, NY
Our New York office is located right in the heart of SoHo!

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