Search the 21 jobs at Grow Therapy

As a Client Support Specialist at Grow Therapy, you will assist and educate clients and therapists on the platform while troubleshooting technical issues. Your role involves advocating for clients, ensuring they feel supported, and helping improve the service by identifying root causes of issues. You'll work independently in a remote setting and meet quantitative metrics related to customer interactions.

The Partnerships Business Development Associate will develop and strengthen relationships with partners to support client referrals and expand outreach. Responsibilities include researching potential partners, contributing to partnership strategies, collaborating with internal teams, and recommending new opportunities for partnerships.

The Director of Payor Success will oversee relationships with payor partners, ensuring their needs are met while collaborating with internal teams to achieve organizational goals. They will lead efforts to secure value-based care agreements and manage a high-performing team towards mutual growth.

The Security Risk PM is responsible for building and owning Grow Therapy's security compliance and risk management program. This role involves collaborating with development, engineering, and operations to identify and manage security risks, conducting risk assessments, implementing security frameworks, and preparing for audits and certifications like HIPAA and SOC 2.

The RCM Strategy and Operations Manager will lead a team to improve metrics for insurance claims in mental healthcare, engaging in data analysis and collaboration with various departments to optimize revenue cycle management processes and drive improvements in collections performance.

In this role, you will lead and manage a team of product designers, conducting research to identify user needs, translating insights into user-centric design solutions, and ensuring alignment with company objectives. You'll drive design culture, collaborate across teams, and communicate vision and strategy effectively.

As a Systems Administrator, you will manage user onboarding and offboarding, handle IT requests, and undertake IT projects for Grow Therapy. Your role involves collaborating with teams to improve infrastructure, maintain office equipment, and ensure efficient IT operations.

The Senior Product Manager at Grow Therapy will own the product roadmap for provider onboarding and activation. They will create seamless experiences through research and collaboration with teams and drive improvements in scalability and usability. This role will also establish best practices for product management within the company.

The Senior Product Manager will lead the product roadmap for the Billing Platform at Grow Therapy, focusing on enhancing billing data models, ensuring payment experience efficiency, and addressing system-level improvements. Collaborating with engineering and product teams, the role is pivotal in driving scalability, accuracy, and setting best practices for product management.

The Product Designer II will support Partnerships and Billing Internal Tools teams, creating interactive demos and marketing collateral, and designing product solutions. This role focuses on enhancing user experience for partners and providing tools for internal teams to effectively manage insurance claims.

The Technical Expert will enhance customer experience by driving product issue resolution from discovery to resolution, triaging internal tickets, identifying bugs, and creating documentation on troubleshooting. They will collaborate with various teams to synthesize product insights and develop solutions to common customer pain points.

As a Staff Product Manager, you'll lead the development of Grow Therapy's first mobile app, enhancing client engagement in therapy. Responsibilities include driving innovation, integrating AI/ML capabilities, tracking product success metrics, designing A/B tests, and collaborating with clinical teams to ensure alignment with therapeutic practices.

As a Client Billing Support Specialist, you will troubleshoot and resolve billing issues raised by clients and therapists, assist with customer education about the Grow Therapy platform, and advocate for user needs while identifying opportunities for improvement. Your role focuses on delivering high-quality customer service and supporting the organization's mission to enhance mental healthcare accessibility.

As a Technical Program Manager at Grow Therapy, you will drive high-quality execution of large-scale technical programs, collaborating closely with engineering, product, data, and design teams. You'll ensure project objectives align with organizational goals while fostering a culture of accountability and innovation.

The Director of Product Design will lead the product design roadmap, manage a design team, and drive user and provider experiences. Responsibilities include establishing design practices, conducting user research, influencing design culture, and staying abreast of design trends to enhance healthcare outcomes.

As a Strategic Communications Manager, you will lead and manage communications initiatives, collaborate with various teams, maintain relationships with media, manage events, draft external communications, and ensure high-quality messaging for Grow Therapy's brand.

As a Senior iOS Engineer, you will design, develop, launch, and maintain the iOS application, collaborating with product managers, designers, and engineers while adhering to iOS development best practices and striving for exceptional user experiences.

The Senior/Staff Sales Engineer will be a key technical expert in partner interactions, guiding healthcare integrations and serving as a trusted advisor for health plans and systems. Responsibilities include preparing and delivering demos, developing solution assets, collaborating with internal teams, and assessing opportunities for business impact.

As the VP of Engineering at Grow Therapy, you will lead a team of 100+ engineers, oversee the development of the therapist platform and client experience, drive technical strategy, scale infrastructure, and cultivate an outstanding engineering culture.

The Creative Director will lead a design team to enhance customer acquisition and retention through distinctive designs across various platforms. Responsibilities include coaching staff, delivering high-quality design work, and implementing measurement frameworks to analyze output.