Search the 17 jobs at Grow Therapy

As a Senior Product Designer, you will develop products and experiences specifically for therapy providers and insurance payors. Your role involves gathering insights from qualitative and quantitative research, fostering collaboration across teams, and creating user-centric design solutions that align with business goals. You will help build a design culture that promotes communication and empathy within the organization.

As a Systems Administrator, you will manage user onboarding and offboarding, handle IT requests, and undertake IT projects for Grow Therapy. Your role involves collaborating with teams to improve infrastructure, maintain office equipment, and ensure efficient IT operations.

As a Senior Product Manager at Grow Therapy, you will lead the product roadmap and strategy for provider onboarding and activation. You will work closely with various teams to create user-friendly experiences, leveraging research and analysis. Your role will involve improving product scalability and usability while establishing best practices within the product team.

As a Client Billing Support Specialist, you will troubleshoot and resolve billing issues raised by clients and therapists, assist with customer education about the Grow Therapy platform, and advocate for user needs while identifying opportunities for improvement. Your role focuses on delivering high-quality customer service and supporting the organization's mission to enhance mental healthcare accessibility.

In this role, you will lead and manage a team of product designers, conducting research to identify user needs, translating insights into user-centric design solutions, and ensuring alignment with company objectives. You'll drive design culture, collaborate across teams, and communicate vision and strategy effectively.

As a Strategic Communications Manager, you will lead and manage communications initiatives, collaborate with various teams, maintain relationships with media, manage events, draft external communications, and ensure high-quality messaging for Grow Therapy's brand.

The Senior Product Manager for the Billing Platform at Grow Therapy will drive the product roadmap and strategy focused on improving the billing experience for clients. Responsibilities include managing complex billing models, analyzing data inconsistencies, collaborating with cross-functional teams, and setting best practices for product management.

The Technical Expert at Grow Therapy drives customer product issue resolution to improve the platform and support team efficiency. Responsibilities include triaging tickets, identifying bugs, enhancing customer experience through collaboration and documentation, and creating reports to analyze customer insights and trends.

The Security Risk PM will build and manage Grow Therapy's security compliance and risk management program. This includes conducting risk assessments, managing third-party security reviews, and collaborating with various internal and external partners to monitor and mitigate security risks. The role involves ensuring compliance with healthcare security standards and preparing the organization for audits and certifications.

The Delegated Credentialing Specialist will be responsible for reviewing provider files, leading Credentialing Committee meetings, ensuring compliance with regulations, and managing special projects. The role involves collaboration with operations teams and keeping current with industry standards and requirements.

The Payor Partnership Support Specialist at Grow Therapy will provide exceptional support to clinicians and clients through calls, chats, and emails while collaborating with other teams to resolve issues, particularly around billing and technical bugs. The role is primarily focused on delivering a positive customer experience in the mental health sector.

The RCM Strategy and Operations Manager will lead a team focusing on the metric landscape within Revenue Cycle Management (RCM), optimizing processes, collaborating cross-functionally to leverage data insights, and implementing strategies to enhance collections performance in mental healthcare.

As a User Researcher II, you will conduct qualitative and quantitative research, collaborate with product teams, analyze data to derive insights, and document findings. Your work will inform product and design decisions, advocate for user needs, and contribute to ongoing research efforts.

As a Senior/Staff Sales Engineer at Grow Therapy, you will run demonstrations, assess partner opportunities, manage the implementation of API products, and act as a key liaison between Business Development, Product, and partners to enhance the product offering.

The Revenue Cycle Management Lead oversees a team to enhance operational performance in the Revenue Cycle department, focusing on key KPIs and operational functions including insurance eligibility and claim billing. Responsibilities include strategy development, root cause analysis, team leadership, and managing special projects to improve processes.

The Partnerships Business Development Associate will develop and strengthen relationships with potential partners to enhance client referrals and explore new market opportunities. Responsibilities include researching contacts, engaging partners through various communication methods, and collaborating with internal teams to test business strategies.

The Director of Payor Success will lead initiatives to enhance partnerships with payor partners, securing value-based care agreements while managing a skilled team. The role demands collaboration across various teams to achieve organizational goals and drive growth in mental healthcare access.