About us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
We are looking for a skilled, empathetic IT Manager to help us mature our IT team and support the company in this exciting period of growth. You’ll lead a remote-friendly team of 4 IT Professionals, reporting directly to our Head of Security and IT. Your responsibilities will include:
- Leading and mentoring a growing team of 4 IT professionals, providing guidance, training, and support
- Owning and developing our IT Operations, including IT Support, Helpdesk and In-Office experiences
- Owning and developing our long term IT Roadmap, supporting the company as we grow and innovate
- Establishing and enforcing IT policies, procedures, bringing rigor to our company processes
- Monitoring IT risks and implementing controls to protect data security and business continuity
- Fostering strong relationships with stakeholders and ensuring their IT needs are met and aligned with the company’s strategy
The salary range for this position is $107,681-$161,878 USD.
Please note, Grow Therapy adjusts base salary based on Geographic location, leveling, and experience, so your compensation could land anywhere within the posted range.
You’ll Be a Good Fit If You Have:
- 7+ years of IT experience, with at least 4 years in a managerial role (required)
- Strong proficiency in IT technologies such as Google Workspace, macOS, Addigy, Intune, Microsoft Office 365, Apple Business Manager, etc
- An ability to manage rapidly changing needs within a growing organization, including handling IT operations, onboarding new vendors and systems, troubleshooting, and providing technical support.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire teams
- Strong customer orientation and a commitment to empathy, transparency, and high standards
- An ability to collaborate with various departments to understand and meet their IT needs
If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.
Benefits
- The chance to drive impact within the mental healthcare landscape from day one
- Comprehensive health insurance plans, including dental and vision
- Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
- Flexible working hours and location (remote OR in-office, your choice!)
- Flexible Time Off
- Company-wide winter break
- Mental health mornings (2 hours each week)
- Team meditation
- Wellness Stipend
- In-office lunch and biweekly remote lunch on us!
- Continuous learning opportunities
- Competitive salary
- The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities
#LI-REMOTE
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Top Skills
What We Do
We believe that therapy is an essential part of becoming the best versions of ourselves. No matter who you are or where you are starting, it’s more than support through challenge - it’s the foundation to grow, heal and lead lives that are more resilient, empathic, hopeful and powerful.
Everyone should have the opportunity to receive personalized therapy, and therapists should be able to serve the communities they care about most, not just the 10% of people who can afford to pay out of pocket.
Our mission is to get more people into therapy by bridging the gap between therapists and people seeking mental health care.
Grow Therapy empowers independent therapists to launch and grow thriving in-network private practices by enabling them to tap into large scale credentialing, referrals, administrative and community support enabled by our passionate team/products. When therapists no longer have the hassle of mundane admin tasks like billing and insurance claims or the limitations of out-of-pocket-only payment options, they can provide care to the communities who need it most!
To achieve our lofty ambitions, we’re building an ambitious team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and bring Grow’s mission to life from the inside-out, promoting holistic wellness for all team members. We balance our determination with a culture that champions well-being, from unlimited PTO and a Winter Break to Mental Health Mornings and learning and wellness stipends.
Grow is backed by top VCs and angel investors, including leaders from SignalFire, Village Global, Airbnb, Nurx, PatientPing, and Blackstone. We have a long way to go to maximize our impact, but if we do our job well, in the coming years we will make a difference in countless lives. We hope you’ll join us!
Gallery
Grow Therapy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are remote first with an optional office in NYC.