Senior Client Development Manager

The Senior Client Development Manager, London, will develop and implement business development plans and brand strategies to enhance the visibility and profitable growth of the London Litigation practices.
This role will also drive Dechert’s London Cross-Practice Business Development Initiative along with other industry-focused working groups as assigned.
As the primary Litigation team member in London, the Senior Manager leads day-to-day business development activities and serves as a business advisor to Practice Group Leaders, partners, and other attorneys in their assigned practice groups to support client retention and expansion as well as brand building.
This position will work collaboratively with other members of the Marketing and practice management teams, as well as other Business Professional teams. The Sr. Manager is an instrumental part of the global Litigation client development infrastructure and will contribute to firm-wide efforts.
This role reports to the Global Director of Marketing and Client Development, Litigation.

Job Description

ESSENTIAL JOB FUNCTIONS:

• Build and sustain trusted client development and marketing adviser relationships with practice chairs and key stakeholders.
• Collaborate with practice chairs to develop annual strategic marketing and business development plans and budget with ongoing tracking of return on investment.
• Drive an effective strategy and submission process for UK awards and directories (Chambers, Legal 500, GIR etc.) for practice recognition that reflects the group’s global capabilities and successes on behalf of clients.
• Develop and manage client-centric and data-driven, integrated marketing and business development campaigns that deliver results against strategic priorities.
• Provide business development advice, guidance and go-to-market strategies that demonstrate a thorough understanding of our clients’ key global business issues and goals, the group’s experience, business, client base, market forces, and competitive landscape in particular sectors.
• Bring new ideas for marketing and proven approaches to brand elevation.
• Conduct research and analysis to drive strategic change for assigned groups and new concepts for business opportunities, including multidisciplinary opportunities.
  • Collaborate with stakeholders to develop client-facing pitch strategies and provide all necessary research and other relevant preparation, including coaching. In addition to working with the Proposal team on larger proposals and RFPs, responsible for tracking pitch/RFP efforts.
  • Evaluate, plan, organize, manage and host relevant practice-related events, in collaboration with events team – responsibilities include concept, budget and agenda development, creating targeting lists, drafting invitation language, sending and tracking invitations and RSVPs, as well as measuring ROI and client feedback.
  • Identify and oversee conference/sponsorship opportunities that involve successful follow-through and positive ROI.

• Develop compelling marketing collateral, website descriptions, experience lists, and other client facing materials; ensure materials are up to date by supporting knowledge management efforts.
• Lead the onboarding and integration of key laterals and their client base.
• Provide mentorship to business professional(s), as needed and responsible for providing performance feedback on a regular basis.
• Contribute to global and department-wide initiatives to improve the overall marketing function.
• Perform other duties, as assigned.

Knowledge, Skills and Abilities

• 9+ years marketing experience. Litigation experience required and law firm experience preferred.
• Very strong written and oral communication skills. Demonstrated ability to communicate clearly and effectively, both orally and in writing, with attorneys and staff.

• Demonstrated ability to build strong working relationships across all levels of an organization and work effectively both independently and in a collaborative manner to accomplish role functions and team efforts.
  • Strong leadership skills with ability to influence and advise partners on direction with strong execution and follow-through.
  • Strong commercial sense and understanding of attorney and client needs and expectations, as well as how the marketing and business development function can facilitate and drive revenue generation and brand profile in the market.
  • Great organizational and project management skills.

• Ability to adapt to changing priorities in a dynamic business environment and maintain a productive and committed work effort, meeting deadlines and managing workload.
• Sound judgment with respect to confidential and sensitive information.  
• Strong knowledge of and familiarity with legal and business environments.

Additional Job Description

Location(s)

London, England

Time Type

Full time

Dechert LLP is committed to ensuring equal employment opportunity and non-discrimination.  The Firm prohibits unlawful discrimination in any term or condition of employment against any employee or applicant for employment because of the individual’s race, color, creed, religion, sex, age, marital status, national origin, ancestry, citizenship, sexual orientation, gender identity or expression, genetic information, disability, membership or service in the armed forces, or any other characteristic protected by law.