Our Opportunity:
Chewy is seeking a Senior Category Manager, Small Animal to join our growing and fast-paced Specialty merchandising team. Location is flexible between Bellevue, WA | Boston, MA or Plantation, FL.
At Chewy, our top priority is delivering an outstanding customer and partner experience. As a Category Manager, you will be a key player in handling vendor relationships and driving growth for our Small Animal category. We are looking for a true subject matter expert in small animals with significant first-hand experience and an end-to-end understanding of the customer's needs. You should be a hard-working, high-performing problem solver, and have experience with sales, negotiations, merchandising, and/or marketing.
What You'll Do:
- Lead small animal category, which includes guinea pigs, chinchillas, hedgehogs, rabbits, ferrets, fancy rats, sugar gliders, etc.
- Establish, build, and handle strong vendor partner relationships, including ownership across assortment, pricing, cost/rebate/terms negotiations.
- Build and implement, based on research and data insights, strategies and plans to both recruit new customers to Chewy and to develop existing customers via lifecycle management concepts.
- Find opportunities within your category to optimize and improve product performance, including analyzing sales data, assortment gaps, and market trends to make quick, effective decisions for your business.
- Work cross-functionally with finance, marketing, supply chain, pricing, and customer service to ensure partnership as well as well-rounded planning and execution.
What You'll Need:
- 7+ years of first-hand experience with small animals
- 5+ years of comprehensive business experience in ecommerce, merchandising, retail, or similar organizations
- Passion for sales/merchandising and the willingness to move fast
- Confirmed operator, skilled in go-to-market, and with focus on execution
- Ability to influence cross-functional partners
- Experience in vendor management/merchandising, sales, marketing, and general management
- Ability to lead, be forward-thinking, prioritize, and run multiple projects simultaneously
- Proficient in Microsoft Office, specifically Excel, and proven understanding of retail math
Bonus:
- Business and leadership experience; both in bigger organizations and start-up businesses.
- SQL a plus
Work Arrangement:
- Hybrid Model: 3+ days in hub location per week
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Pay Range
$129,500-$207,000 USD
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
