HubSpot’s Legal & Compliance team serves as a key building block for our company, supporting the growth and development objectives of the business. Our team supports all areas of the business, including employee growth, product development, sales and services, mergers & acquisitions, data privacy and compliance, and more! To drive growth and innovation, we are looking for a curious and proactive operations professional who is passionate about achieving operational excellence within our Legal Operations team.
A primary responsibility of the team as we support HubSpot through this period of growth is to drive a technology roadmap that solves for our most critical scaling pain points. As a Senior Business Systems Analyst, Legal Operations joining our team you’ll be responsible for implementing and supporting core technologies, building and improving processes, and leveraging data to help inform decisions that will solve for scale without sacrificing user experience. You will drive initiatives that solve for our customers, our business, and our team. You will work closely with teams to deeply understand business challenges and develop solutions, and you will partner closely with our Employee Technology, Sales, Finance, and FinTech stakeholders to ensure we’re solving for the end to end experience. Additionally, you’ll help to support the day to day operations of our Legal & Compliance organization.
In this role, you’ll get to:
- Help lay the groundwork for how a technology first Legal Operations team can support a SaaS company during a period of hypergrowth.
- Monitor industry trends to identify opportunities for leveraging AI and other emerging technologies to enhance operational efficiency and drive innovation.
- Collaborate with operations and engineering teams across the business to determine right sized solutions for some of our biggest opportunities.
- Become the SME on a few specific systems: fully understand the business use case, challenges, and systems configuration as well as how it fits into our broader systems landscape.
- Lead efforts in integrating various systems and platforms to enhance interoperability and streamline operations.
- Scope, implement and scale best in class legal technologies
- Enable data driven insights by making data more accessible, developing and reporting on key performance indicators.
- Show your impact with clear metrics and results derived from work you’ve done to build a self-service culture around automation and enablement
We are looking for people who:
- Have a deep understanding of contract lifecycle management (CLM) systems, document operations, and enterprise service management tools.
- Have an eye for identifying overly complex processes and developing simple and scalable alternatives using technologies like webhooks and iPaaS (Workato expertise a plus)
- Thrive in a fast-paced, entrepreneurial setting.
- Can sift through the business requirements to identify the most impactful solutions.
- Have a working knowledge of SQL and are comfortable with data.
- Can work cross functionally to understand business processes, and experience implementing enterprise software solutions.
- Excellent oral and written communication skills; ability to negotiate, influence and gain consensus with strong interpersonal skills
- Are passionate about collaboration and effective communication across the business.
- Thrive on organization, effective communication, impactful project management and autonomy.
Cash compensation range: 115400-184600 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers.
If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
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What We Do
HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers.
HubSpot was named Glassdoor’s #4 Best Place to Work in 2021, and our award-winning culture has been recognized by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. We build connections, careers, and employee growth by creating a workplace that values flexibility, autonomy, and transparency. You can learn more about our commitment to creating an inclusive and diverse workplace in the HubSpot Culture Code.
HubSpot is a hybrid company with employees working fully remotely, from an office, or a mix of the two. We are headquartered in Cambridge, MA with offices in Dublin, Ireland; Singapore; Sydney, Australia; Tokyo, Japan; Berlin, Germany; Paris, France; Bogotá, Colombia; Ghent, Belgium; San Francisco, CA; Portsmouth, NH; London, UK; Toronto, Canada.
