Senior Business Analyst

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travellers.
 

SUMMARY
The Senior Business Analyst reviews, analyses, and evaluates client business systems, processes, and needs, in order to maintain and build systems to meet overall business strategies and objectives. Applies a broad knowledge of analysis techniques, methods, and practices to optimize the analysis effort for effectiveness and efficiency. Receives assignments from the Enterprise Project Management Office or the Enterprise Business Requirements Management based on vetted ideations and requests, needs of business partners, and overall departmental needs. Works productively in a fast-paced Agile environment. In addition, the Senior Business Analyst may be required to lead other business analysts in the BA efforts for projects where multiple business analysts are allocated to a project.
 

JOB DETAILS 

• Corporate office is in Indianapolis, IN.
• Location: Indianapolis - Hybrid and Remote available 
• Schedule: Day shift position from 8:00 am to 5:00 pm
• Relocation Expenses Reimbursed: No
• Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position

PERKS

• Comprehensive benefits package including Medical/RX/Dental/Vision insurance
• 401k Plan with company match
• Paid Time Off and Company Paid Holidays
• Free employee parking
• Casual dress environment
• Tuition reimbursement plan

DUTIES AND RESPONSIBILITIES

• Leads and manages the requirement effort in assigned projects
• Meets with stakeholders and other business representatives to elicit requirements and propose solutions
• Creates, evaluates, and updates documentation for client needs, program functions, and steps required to develop or modify software or non-automated business processes
• Manages business rules and use cases for specific applications and application interactions
• Manages documentation related to new product implementation and existing product changes
• May evaluate proposed software or software enhancements for feasibility
• Helps coordinate with stakeholders, subject matter experts, developers, quality assurance resources, and technical experts to support testing based on requirements
• Performs some scenario-based testing from the perspective of various client roles
• Performs demos and assists in the production of training materials as needed
• Reviews and contributes to policies, procedures, and standards for the business analysis team
• Coaches and performs requirements reviews for more junior business analysts
• Supports manager of business analysis in BA practice roll out and communications
• Reports to manager all updates, change of status of all work being performed

QUALIFICATIONS 

• BS. or B.A. in Information Technology, Computer Science, or equivalent work experience plus 5+ years’ experience as a business analyst required
• Demonstrated requirements management, elicitation, and documentation skills
• Proven Leadership in Complex Project Environments: Demonstrated expertise in guiding and leading teams of business analysts through intricate projects.
• Ability to initiate and coordinate small enhancement efforts independently
• Triage and coordinate response to incoming production issues and tickets
• Possess understanding and expertise in the SDLC and knowledge of general principals of application programming, database, and system design
• Experience in an agile development environment
• Exhibit confidence and an extensive knowledge of best practices when solving business problems and push creative thinking beyond the boundaries of existing process
• Experience in understanding and documenting business process workflows
• Excellent professional development skills such as oral and written communications, personal credibility, teamwork, and collaboration
• Highly organized, self-motivated, customer oriented and able to work independently as well as within a team and with internal business and technology partners
• Skilled in building and motivating teams and possess ability to build strategic relationships and influence people at all levels of the organization
• Comfortable in a fast-paced, multi-tasked environment
• Excellent documentation skills, Excellent written and verbal skills, and analytical skills
• Knowledge of all software methodology types (Waterfall, Iterative, Agile)
• Experience working with Word and Visio in addition to other MS Office tools

PREFERRED SKILLS 

• BA certification