Search the 3 jobs at International Medical Group (IMG)

The Assistance Coordinator (Customer Service Representative) at IMG ensures high-quality customer service by managing inbound and outbound communications, answering benefit inquiries, updating policies, and assisting with claims. Responsibilities include maintaining performance metrics, documenting interactions, and mentoring new employees as needed.

The Senior Business Analyst will review, analyze, and evaluate client business systems, processes, and needs, optimizing the analysis for effectiveness. They will lead requirement efforts, liaise with stakeholders to elicit requirements, manage documentation, coordinate testing, support junior analysts, and report updates on project statuses.

The Inside Sales Advisor отвечает за ответ на входящие звонки, электронные письма и чаты с потенциальными клиентами, а также продаёт портфель продуктов по телефону, обеспечивая высокий уровень обслуживания клиентов. Основное внимание уделяется набору новых клиентов и удержанию, предоставляя поддержку клиентам и партнёрам.