Senior Business Analyst with ServiceNow and ITSM
Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the Team:
Team involves in highly complex solutions that require analysis and research. Works on complex tasks, projects or issues that involve a high degree of risk, impacts business unit performance and makes use of the individuals’ high level of knowledge within one or more areas of business systems analysis.
What you will be doing:
- Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
- Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.
Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications. - Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
- Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.
- Will be working in 2 PM to 11 PM IST shifts
What you bring:
- 7 to 12 years of Experience as a Business analyst.
- Good experience in Servicenow, ITSM and ITIL process.
- Candidates should have good knowledge working in ServiceNow from process stand point..
- Knowledge with CSM, HR and other modules within ServiceNow is an additional advantage.
What we offer you:
- An exciting opportunity be a part of World’s Leading FinTech Product MNC
- To be a part of vibrant team and to build up a career on core banking/payments domain
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities – FIS is your final career step!
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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What We Do
FIS is a leading provider of technology solutions for financial institutions and businesses of all sizes and across any industry, globally. We enable the movement of commerce by unlocking the financial technology that powers the world’s economy. Our employees are dedicated to advancing the way the world pays, banks and invests through our trusted innovation, proven performance and flexible architecture. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS ranks #241 on the 2021 Fortune 500 and is a member of Standard & Poor’s 500® Index. To learn more, visit www.fisglobal.com. Follow FIS on Facebook, LinkedIn and Twitter (@FISGlobal).
Why Work With Us
The world of fintech is changing fast. Our core values and behaviors give us the power to have a positive
impact on the world we share. We work together, connecting to achieve outcomes with speed. We are inclusive and embrace our diverse strengths. We make things happen and celebrate together
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