Senior AV Engineer

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.

Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals.  All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.

We are seeking a Senior AV Engineer to lead the design, deployment, and support of next-generation conference room AV solutions and high-quality town hall productions. This individual will be responsible for architecting innovative, scalable, and user-friendly AV environments while ensuring seamless operation across all major video conferencing (VC) platforms, including Zoom, Microsoft Teams, Webex, and Google Meet.
The ideal candidate is a technical expert with a deep understanding of modern AV technologies, an ability to drive innovation in meeting spaces, and hands-on experience managing large-scale live events and high-stakes executive productions.
Key Responsibilities
AV Architecture & Conference Room Innovation

• Design and implement next-generation AV solutions for conference rooms, huddle spaces, and executive boardrooms.
• Lead the standardization and integration of AV hardware and software across corporate spaces.
• Evaluate and recommend cutting-edge AV technologies to enhance user experience and improve meeting efficiency.
• Develop AV system roadmaps, best practices, and governance for long-term scalability.

Town Hall & Live Event Production

• Lead AV production for major corporate events, executive town halls, and live streams.
• Oversee camera setups, audio mixing, lighting, and streaming workflows to ensure high-quality broadcasts.
• Collaborate with IT and communications teams to optimize hybrid and virtual event experiences.
• Troubleshoot and execute last-minute adjustments under high-pressure situations to ensure flawless events.

AV Platform & Infrastructure Management

• Maintain expert-level proficiency across Zoom, Microsoft Teams, Webex, Google Meet, and other VC platforms.
• Optimize AV network configurations, integrations, and API-based automation for seamless connectivity.
• Troubleshoot and resolve complex audio, video, and conferencing issues in a global enterprise environment.
• Ensure AV solutions comply with enterprise security, compliance, and accessibility standards.

Cross-functional Collaboration & Support

• Provide technical guidance to executive stakeholders, IT teams, and facilities teams on AV strategy.
• Train and mentor junior AV engineers to ensure operational excellence.
• Develop documentation, user training materials, and knowledge bases to improve self-service support.
• Engage with vendors and integrators to evaluate, test, and deploy enterprise-grade AV solutions.

Required Skills & Qualifications

• 5-10+ years of experience in AV engineering, enterprise conferencing, and live event production.
• Deep expertise with Zoom Rooms, Microsoft Teams Rooms (MTR), Cisco Webex Rooms, Google Meet Hardware, and other leading UC platforms.
• Proven experience architecting enterprise AV solutions across global conference room deployments.
• Strong hands-on knowledge of AV hardware (Crestron, Extron, Q-SYS, Shure, Biamp, Logitech, Poly, Neat, etc.).
• Experience in live event production including camera operations, professional audio mixing, lighting control, and video streaming.
• Understanding of AV-over-IP, Dante audio networking, NDI, RTMP/SRT streaming protocols.
• Familiarity with API integrations, automation, and scripting (Python, PowerShell, or relevant automation tools).
• Excellent problem-solving skills and ability to work under pressure in high-stakes environments.
• Strong communication skills with the ability to interface with executive leadership and end-users.
• Industry certifications such as CTS, CTS-D, CTS-I, Crestron DMC-E, Q-SYS Level 2, Dante Level 2+ are a plus.

Preferred Experience

• Experience working in large-scale corporate environments or managing AV for Fortune 500 companies.
• Background in broadcast production, post-production editing, or video engineering.
• Familiarity with cloud-based AV monitoring and management tools (Zoom Device Management, Microsoft Teams Admin Center, Crestron XiO, etc.).

Compensation:  

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $140,000/year in our lowest geographic market up to $230,000/year in our highest geographic market.  Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Benefits Highlights:  

Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package. Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options.  Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability, and to enroll in the Company’s Employee Assistance Program and other wellness initiatives.  Employees may also participate in the Company’s 401K plan, with matching contributions by the Company. 

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