It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description
Storefront Management:
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Translate business strategies, marketing plans, and campaign directives into excellent storefront operations.
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Ensure product listings, promotions, and merchandising are accurate, timely, and aligned with local market preferences.
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Monitor and maintain the storefront to ensure optimal functionality and customer experience.
Performance Analytics:
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Track and report on key performance indicators (KPIs).
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Provide operational insights to support decision-making and drive continuous improvement.
Campaign Execution:
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Execute localized campaigns and promotions as directed by the marketing and business strategy teams.
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Coordinate with product and tech teams to ensure all campaign elements are integrated and functional on the storefront.
Customer Insights and Feedback:
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Collect and report customer feedback to refine the storefront experience and enhance product offerings.
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Conduct basic competitor monitoring to ensure operational competitiveness.
Operational Excellence:
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Implement efficient processes for product updates, promotions, and content management.
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Ensure compliance with our legal counsel guidance and alignment with company standards.
Cross-functional Collaboration:
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Work closely with country management, subject matter experts, and customer service teams to execute the business strategy effectively.
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Partner with regional and global teams to maintain consistency and share operational best practices.
Requirements
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Bachelor’s degree from a reputable university.
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3-5 years of experience in e-commerce, OTA, or digital operations management.
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Proficiency in tools like Google Analytics, CMS platforms, or equivalent.
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Exceptional attention to detail and the ability to manage multiple tasks in a fast-paced environment.
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Strong communication skills and a collaborative mindset.
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A passion for travel.
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Familiarity with the Australian travel market is an advantage.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Top Skills
What We Do
We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be the leading travel platform in Southeast Asia. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’.
With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations — all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.
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