Senior Account Manager, London

Ekimetrics

London – Senior Account Manager

Job Description

About Ekimetrics

Ekimetrics is a leader in data science. We help our clients solve business challenges with the help of a blend of advanced analytics, tech solutions and business consulting services. In our London office, we focus primarily on Marketing Analytics, including econometrics and customer analytics modelling. Our clients are leading brands with ambitious data insights and transformation goals. We mainly focus on long-term strategic client’ relationships with an emphasis on account growth and client satisfaction.

Our goal: Combine high-impact AI and data science solutions for sustainable business performance.

📊Key figures about Ekimetrics

• 400+ data science experts globally

• 1000+ diverse projects for more than 350+ clients

• 4 offices: Paris, Hong Kong, London and New York

• UK data company of the year 2023

• Voted Great Place to Work 2023

• Microsoft’s sustainability partner

• Voted as a leader in “Marketing Measurement and Optimization” by Forrester wave 2023

About the Role

We are seeking an experienced and motivated Account Manager to join our team, who is responsible for Ekimetrics clients, prospects and industry partners. Your role is to build trust and credibility to help us retain and grow our client accounts and to support our new business development aims with client referrals, event attendance etc. You will work in coordination with our Head of Commercial and Consulting Partners.

Job Responsibilities

1. Lead & Client Engagement:

· Map and connect with key stakeholders to understand their data science and analytics needs, budgets, and decision-making processes

· Build deep expertise in Ekimetrics' data science solutions and methodologies

· Drive customer success through proactive support and regular business reviews

· Provide ongoing guidance and real-time analysis of data science implementations

· Educate clients on Ekimetrics' new and existing solutions, including best practices and optimisation strategies

2. Account Strategy:

· Develop and execute strategic account plans aligned with revenue targets

· Monitor project performance metrics and ROI measurement strategies

· Identify trends and optimisation opportunities across client portfolios

· Manage complex work streams involving cross-functional collaboration between client teams, Ekimetrics consultants, and technical teams

3. Sales Pitching:

· Lead compelling presentations of Ekimetrics' data science solutions and methodologies

· Convert opportunities through ROI-focused proposals and use cases

· Drive new business through existing client relationships and referrals

· Participate in industry events to build a network and pipeline

· Collaborate with cross-solution teams during RFP processes to deliver data science solutions

· Present deep-dive analytics and performance insights to demonstrate value and secure upsell opportunities

About You

Ideally, you will have the following:

Requirements:

· 5+ years of account management/sales experience with a proven track record of hitting targets

· Bachelor’s degree in business, Marketing or related fields

· Experience in either, Digital media, Marketing Effectiveness, Customer Analytics or Delivering Solutions

· Experience in consulting, data science, or marketing agency preferred

· Proven experience managing C-suite relationships

· Excellence in presentation and communication skills, with the ability to convey complex information clearly

· Strong knowledge in Microsoft Suite and CRM systems

· Project management experience with international business exposure

Desired skills:

· Experience with ABM strategy and platforms

· Strong negotiation skills and proactive mindset

· Proven team leadership abilities

· Deep understanding of UK market landscape

· Strategic thinking and proactive mindset

Working for Eki

Working for Ekimetrics is a lot of fun! We have clients across multiple industries and are constantly looking to innovate and explore new ways of doing things. Our London team consists of ~80 people and are predominantly Data Science Consultants. We come from all over the world, have varied experiences and passions, and all contribute value to Ekimetrics’ success.

We encourage continuous self-development and thought leadership throughout Ekimetrics and foster a culture of transmission and pleasure – we love what we do, and we want to share it!

As well as an opportunity to join a driven, energetic, and highly innovative team, we also offer the following:

· Competitive Salary + Bonus Scheme

· Hybrid working (2 days a week in the office)

· Work remotely anywhere up to 20 days a year

· 25 days annual leave (+ Bank Holidays and additional days for tenure)

· Private healthcare, life insurance, critical illness cover, and professional wellbeing support services

· Group pension scheme

· Cycle to Work Scheme

· Eyecare, Dental care and other discounts through vitality+

· An emphasis on work-life-balance and a strong company culture

· Unique training programs and learning opportunities.

· Opportunities for international mobility

· Regular training and off-site events

Our recruitment process

🔸HR intro interview with a Talent Acquisition Specialist/Recruiter

🔸Interview with Head of Commercials

🔸Interview with a Senior Manager

🔸Final in-person interview with a Partner

Any questions please contact [email protected]At Ekimetrics, we believe our best assets are our people - they are what set us apart and drive our success. We share what we know with others, and, above all, we love what we do. These sentiments are supported by our company values which serve as pillars in our work and attitude.

Our Ekimetrics’ values: Curiosity, Creativity, Excellence, Transmission and Pleasure.

Ekimetrics is an equal opportunities employer committed to making all employment decisions without regard to race, ethnicity, gender, pregnancy, gender identity or expression, creed, religion, nationality, age, disability, marital status, sexual orientation, military veteran status, current employment status, or any other legally protected categories, subject to applicable law.