Senior Account Executive - DACH

About Cognigy

Cognigy is revolutionizing the customer service industry by harnessing the most cutting-edge AI technology on the market. Its award-winning solution Cognigy.AI, empowers businesses to deliver exceptional service that is instant, personalized, in any language and on any channel. Cognigy is shaping the future of customer service, creating AI Agents by perfectly combining Generative and Conversational AI to increase customer satisfaction and actively support employees in real-time.

Our skilled #CognigyCrew are the people behind our cutting-edge technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be leading the automation of conversations to make life easier for everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts:

Team, Trust, Transparency, Technology.

Your new role: Senior Account Executive - DACH

Location: Germany

We're looking for an experienced Enterprise Account Executive to join our expanding DACH Sales team and help us revolutionize the industry. In this role, you'll collaborate with potential customers to learn about their needs and objectives, and determine how Cognigy can assist them.

Responsibilities:

Acquiring new enterprise companies from all industries within the DACH region

Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources

Developing, maintaining and reviewing territory plans that outline how you will meet business goals

Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close

Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations

Coordinating responses to RFPs/RFIs

Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership

Representing Cognigy at trade fairs or events that are customary in the industry

Preparing, presenting and conducting demos, presentations and customer meetings

Using CRM effectively and consistently to track sales cycles/engagement

Growth Potential:

At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience.

About you

• You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS within the wider Contact Center or Conversational AI environment
• You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper-growth phase
• You are confident navigating sales cycles with all management levels (particularly SVP/C-Level)
• Organization and prioritizing are at the heart of everything you do and you are disciplined and function well in a remote environment
• What is a salesperson without professional communication skills, and a customer-centric, personable demeanor?!
• You can balance driving a sales cycle independently while leveraging internal resources
• You are comfortable leveraging a partner channel to support the sales process
• Fluent in German and English

Life at Cognigy: What we offer you

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:

• Attractive and performance-oriented salary
• Company Pension Scheme
• 25 days paid leave, plus 5 floating days, plus public holidays
• Unique opportunity to help build and shape the company, with little hierarchy
• Flexible working options
• Colleague recognition, reward and celebration events
• Global Employee Assistance Program
• ClassPass membership, giving you access to a variety of fitness and wellness experiences
• Ongoing learning and development opportunities, including LinkedIn Learning
• One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice
• Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more

Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.