This is a Seller Account Executive role on a 6-month contract basis, in our NY office.
We're seeking a Seller Account Executive to join our Seller Success and Programming team. This role is pivotal in establishing robust relationships with our sellers. You'll work closely with them, providing guidance, support, and resources to boost their success on our platform. The perfect candidate will exhibit a genuine passion for Depop and excel in supporting and fostering the growth of others.
Key Responsibilities:
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Facilitate personalised seller consultation calls, leveraging data to pinpoint growth opportunities and tackle seller challenges effectively.
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Guide sellers in setting and reaching their business objectives, providing customized recommendations and strategies for success.
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Analyze seller performance and Depop feature adoption to uncover areas for improvement.
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Lead informative group webinars to educate our user base on effective selling practices.
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Work closely with internal Depop teams to champion sellers' needs, ensuring their concerns are addressed promptly and effectively.
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Monitor and engage with the community, on our Community Forum.
Qualifications:
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Background in account management or a similar role, showcasing skills in relationship management and driving growth.
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Previous experience in consumer-facing or community-focused roles, showcasing adeptness in community engagement.
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Proficiency in utilizing data for insights and decision-making, including experience with data analytics tools to inform strategic initiatives and effectively support sellers.
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Exceptional interpersonal and communication skills for developing and maintaining strong relationships with sellers.
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Customer-centric mindset focused on understanding and addressing the needs of sellers to facilitate their success on the platform.
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Strong organizational skills with acute attention to detail.
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A Depop buyer/seller is a plus
What We Do
Depop is the community-powered fashion marketplace to buy and sell circular fashion, with over 30 million registered users in more than 150 countries. Depop is a place for anyone to discover and celebrate their style on their own terms, and to feel good about their fashion choices by extending the lives of millions of garments. The company was founded in 2011 and is headquartered in London with offices in Manchester and New York. Depop has approximately 400 employees dedicated to its mission of building the world’s most diverse progressive home of fashion, that’s kinder on the planet and kinder to people. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. Depop is an equal opportunity employer. Our mission is to build the world’s most diverse progressive home of fashion. To do this, we encourage people from underrepresented communities to apply. We celebrate diversity and are committed to creating an inclusive environment for all employees. We’re continuing to build recruitment processes that are fair and welcome requests for reasonable adjustments required throughout your interview experience with us. Depop supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets
