Securities Services - Alternative Investments - Associate

Job Description
Alternative Investment Services (AIS) is one of JPMorgan's fastest growing businesses and one of the fastest growing administrators in the market. Today AIS is continuing to expand it's market share in alternative fund administration with staff across our global offices in New York/New Jersey, Boston, Dublin, Luxembourg, and India. You will work with the team to provide oversight and leadership for the delivery of IR Ops services to clients across AIS.
As a Alternative Investment Services Associate you will gain diverse experience as you work with through the alternative fund life-cycle for our hedge fund clients! This role will work on a team of highly dedicated individuals to ensure accurate and timely processing of all Fund and Investor level activity.
Job responsibilities

• Processing of all Fund and Investor level activity (investor capital activity, contact/wire updates, investor and client reporting, etc.)
• Serve as the main contact for a portfolio of clients; answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve inquiries quickly and accurately
• Build relationships with clients, investors, other third parties, as well as with other business groups across JPMorgan and perform completeness reviews in a quality assurance capacity as it relates to investor or fund activity/ changes; ensure all work is 'Always Audit Ready'
• Partner within the IR Ops department and across the broader AIS team to ensure the completion of all end-to-end processes in line with JPMorgan Risk Management policies and produce and review client and investor level reporting, such as monthly / quarterly statements, contract notes, order acknowledgements, and regulatory reports
• Take on and complete ad-hoc reporting as necessary such as the preparation of board reports, system extracts, K-1 distribution, audit requests, etc.
• Manage the final signoff process for investor transactions and resolve any outstanding documentation, including KYC/AML documents
• Perform call-backs as necessary to authenticate clients' and investors' instructions and follow JPMorgan's established processes and procedures and look to modify / iterate processes and procedures to continually improve accuracy, reduce redundancy, and mitigate risk

Required qualifications, capabilities, and skills

• Bachelors degree required (business discipline preferred)
• Minimum 3 years' experience in the Financial Services industry, preferably with prior experience in alternative funds
• Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook•
• Dedicated to superior client service and able to remain poised under pressure
• Team player, professional and proactive approach to work, positive attitude and very strong communication skills both oral and written
• strong organizational skills with a motivation for impeccable quality
• Ability to collaborate, work independently, and solve problems that involve multiple stakeholders

Preferred qualifications, capabilities, and skills

• Bachelors degree required (business discipline preferred)
• Excellent interpersonal skills
• Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.