We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
About the role:
As Cresta’s newest Sales Development Manager, your focus is on building, coaching, and inspiring a world-class team of 6+ SDRs tasked to creatively prospect into key accounts.
You will strategically implement repeatable processes, evolve the SDR playbook, and take full ownership of pipeline targets while cultivating a team culture of creativity, growth, and accountability.
You’ll form deep partnerships with Marketing, Sales, and RevOps to accelerate growth across inbound and outbound channels, taking the SDR program to new heights.
This hybrid role is based in New York, NY, requiring two days per week in our office.
Responsibilities:
- Hire, onboard, and develop exceptional SDR talent
- Build & iterate on a data-driven Outbound & Inbound strategy
- Foster a winning culture of high accountability and performance
- Motivate the team through lucrative incentives and contests
- Uplevel SDRs and help them grow into our future AEs and managers
- Report on SDR KPIs to ensure that KPIs and SLAs are hit daily
- Partner cross-functionally with Marketing, Revenue Operations, and Sales on key initiatives
Qualifications We Value:
- 2+ years of sales / SDR leadership experience in a high-growth technology company
- Located in the San Francisco Bay Area and willing to commute to the office 3x per week (Monday, Wednesday, Friday)
- Deep understanding of modern SDR processes and tools such as Outreach, Gong, LinkedIn Sales Nav, 6sense, and Zoominfo
- Experience executing an outbound multichannel strategy
- Consistent track record of exceeding quota while both leading a team and as an individual contributor
- Strong analytical experience with experience managing pipeline goals and forecasting
Perks & Benefits:
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
- Flexible vacation time to promote a healthy work-life blend
- Paid parental leave to support you and your family
- Monthly Gym & Phone allowance
- Work from home office stipend to help you succeed in a remote environment
- Lunches and dinners included for in-office employees via Grubhub
Compensation:
Compensation for this position includes a base salary, commission, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to [email protected].
What We Do
Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest.
Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies them with real-time assistance and coaching.
By nudging best practices around objection responses, expectation setting, troubleshooting, and more: Cresta supercharges agents to focus on what really matters; their customer interactions.
Cresta brings together industry-leading AI experts, proven leadership, and top-tier investors including Sequoia, Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.
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