SDR Caller

Posted 5 Days Ago
Hiring Remotely in United States
Remote
Entry level
Sales • Software
Apollo is a leading B2B data intelligence and sales engagement platform, helping salespeople reach the right people.
The Role
As an SDR Caller at Apollo, you will focus on outbound phone engagement with prospects, aiming to set appointments that lead to sales. Responsibilities include making 100+ calls daily, securing appointments, optimizing calling strategies, and participating in training sessions.
Summary Generated by Built In

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 270 million B2B contacts, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo.io is growing rapidly, with 900% revenue growth since 2021, and is looking for world-class talent to keep building with us.

About Apollo Labs

Apollo Labs is the newest addition to the Apollo family – an innovative, experimental division dedicated to revolutionizing lead generation through cutting-edge technology, data-driven, and AI-enhanced strategies. Launched to address the evolving pipeline needs of modern sales teams, Apollo Labs combines the power of advanced software with expertly managed services to deliver end-to-end solutions that drive meaningful engagement and business growth. 

Our mission is to empower businesses of all sizes to connect with their ideal customers more efficiently, leveraging Apollo's extensive database, precise targeting tools, and multi-channel outreach capabilities. As the go-to partner for dynamic lead generation, Apollo Labs ensures that every campaign is optimized for maximum impact, helping our clients achieve their sales goals faster and more effectively than ever before.

Position Overview:
As an SDR Caller at Apollo, you will play a crucial role in our outbound sales strategy. Your primary responsibility will be to engage prospects over the phone, with the goal of setting appointments that lead to successful sales outcomes. This role is highly specialized, focusing exclusively on phone outreach to maximize appointment setting efficiency.

Key Responsibilities:

  • Outbound Calling: Make an average of 100 outbound dials per day per client, managing three clients simultaneously.
  • Appointment Setting: Secure at least 13 appointments per month per client, with a focus on achieving a 70% hold rate for booked appointments.
  • Call Strategy Optimization: Work to increase the number of connected calls beyond a 6% connect rate by adjusting call times and targeting strategies.
  • Conversion Efficiency: Achieve a conversion rate of over 10% from connected calls to appointments booked.
  • Training and Development: Complete all assigned Apollo Dialer training modules within the first month and participate in at least two monthly coaching sessions with the Sales Development Manager.

Skills and Qualifications:

  • Communication Skills: Excellent verbal communication skills with the ability to engage prospects and build rapport quickly.
  • Resilience and Adaptability: Ability to handle objections and rejections with a positive attitude and persistence.
  • Time Management: Strong organizational skills to manage multiple tasks and clients efficiently.
  • Technical Proficiency: Familiarity with CRM systems and dialer technology is preferred.
  • Continuous Improvement: A proactive approach to learning and improving call strategies and techniques.

Compensation and Benefits:

  • Competitive base salary + uncapped commission potential, bonuses on every held meeting generated.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunity for career growth and development.
  • A supportive team culture that values innovation and continuous improvement.
  • Remote work flexibility.

Additional Information (Expected Benchmarks):

  • Call connect rate: 3-9%
  • Positive call outcome: >10%
  • Neutral call outcome: 25-40%
  • Negative call outcome: 50%

A Day in the Life:

  • Morning Routine: Start your day by reviewing notes and statistics from the previous day, planning your call strategy, and engaging with your team via Slack.
  • Calling Sessions: Dedicate focused time blocks to making calls, logging call statistics, and refining your approach based on real-time feedback.
  • Team Collaboration: Participate in daily meetings with fellow callers and managers to discuss strategies, share insights, and motivate each other.
  • End of Day: Log daily statistics, review call outcomes, and prepare for the next day’s activities.

What You’ll Love About Apollo

Besides the great compensation package and culture that thrives in openness and excellence, we invest tremendous effort into developing our remote employees’ careers. The team embraces that we have a sole purpose: to help customers maximize their full revenue potential on the Apollo platform. This mindset opens us up to a lot of creative approaches to making customers successful at scale. You’ll be a significant part of a lean, remote team, empowered to really own your role as a proactive educator. We’re very collaborative at Apollo, so you’ll be able to lean on your teammates, even in adjacent departments, to help you achieve lofty goals. You’ll be supported and encouraged to experiment and take educated risks that lead to big wins. And, you’ll have a whole team remotely by your side to help you do it!

The Company
HQ: San Francisco, California
190 Employees
On-site Workplace
Year Founded: 2015

What We Do

Founded in 2015, Apollo is a leading data intelligence and sales engagement platform trusted by 10,000 paying customers, from rapidly growing startups to some of the largest global enterprises. Its community-based approach to crowdsourcing data gives users maximum coverage while ensuring data accuracy.

Today, Apollo’s advanced algorithms and unique data acquisition methods help 1 million sales professionals enrich and analyze prospects’ data to increase quality conversations and opportunities.

Why Work With Us

Apollo is a product-led growth company focused as much on our customers as we are on our employees. Our culture is centered around two things: our values (ownership, integrity, curiosity, excellence, teamwork and fun), and our goal of helping customers maximize their full revenue potential on the Apollo platform.

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