Salesforce Systems Manager

Company Description

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

We are a virtual first company and your primary work experience will be virtual / working from your home. Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment.

Job Description

As a Salesforce Systems Manager, you will be the person responsible of the advanced system administration and configuration of Salesforce CRM platform.

What you'll do:

• You will work with stakeholders to define system requirements and customize the platform.
• Resolve end user issues and support users through training and documentation of system processes.
• Ensure data integrity through process automation and provide tools that allows for team’s to monitor data they are responsible for. 
• Evaluate, implement and maintain connection points to 3rd party tools to enhance the platform.

Other responsibilities include:

• SFDC System Administration
• End User Support
• Connected Apps (3rd Party)
• Tech Debt
• Reports and Dashboards
• Business Analysis
• SFDC Release Management
• Dev Ops for development environment
• User story requirements assessment

Qualifications

• Minimum 4 years of experience
• Professional degree: Bachelors Degree
• Other Program / Supplemental Training: Salesforce administration certification ideal. Advanced Salesforce certifications are preferred. 
• Knowledge of working with Salesforce Flows and Automation is a must
• Languages: Advanced English

Additional Information

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set.

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

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