Who we are:
First impressions matter. Kicksaw is on a mission to transform the Salesforce consulting industry, putting employees and customers first. As a leader in the Salesforce ecosystem, we help companies manage their implementation processes, drive greater efficiencies, and create unmatched client relationships.
About the role:
Kicksaw is seeking an experienced Solution Architect (SA) to help our clients find as much success as possible by translating business requirements into projects that are delivered on time and on target. The SA is an important member of our internal Delivery teams and brings a strategic, consultative perspective to planning and executing projects.
This is an exciting opportunity to support Salesforce implementations and drive successful client relationships in a consulting group looking to rid the world of the utilization model for billing!
What the Solution Architect will do:
- Translate business requirements into technical requirements
- Provide options for clients, explaining the pros/cons of each
- Utilize Salesforce best practices for design work
- Lead technical discovery
- Manage testing and UAT for clients
- Create documentation on all projects to supply at the end of the engagement
- Communicate clearly and succinctly via email, Slack, or over the phone
- Provide realistic estimates for work and delivery times
- Build and maintain relationships with clients, in any capacity
- Stay organized and disciplined about tracking projects, delivery, and timelines
- Identify growth opportunities for the client throughout a project
The right person for this role should be able to handle any of these questions with ease:
- How can I build a dashboard to understand my sales funnel?
- What are some best practices when managing duplicates?
- We’re struggling with approval processes, opportunities, quotes… What should we be thinking about?
- We’ve been on HubSpot, how do we migrate to Salesforce?
- What is the order of operations in Salesforce?
- What are the differences between profiles, permission sets, and roles?
- When should I choose master-detail over lookup?
- When do you use Flows or Apex?
- What third-party tools can be integrated into Salesforce?
The right candidate will have:
- 5+ years of Salesforce admin experience
- 3+ years of Salesforce architecture experience
- 3+ years of client-facing consulting experience
- Required Salesforce certifications: Salesforce Certified Administrator, Platform App Builder, Sharing and Visibility Architect, and Data Architect are required
- Ability to confidently analyze the impact of the solution on the state of the business goals and direct outcomes of solution implementation
- Ability to identify risks for scalability and suggest mitigation
- Ability to define a procedure and process to ensure solution delivery
- Ability to confidently demo solutions for clients
- Ability to take any business requirement and translate it into options for the client, explaining the pros/cons of each
- Ability to build and maintain relationships with customers, in any capacity
- Ability to confidently scrutinize project constraints to analyze alternatives, mitigate risks, and conduct process re-engineering as necessary
- Comfortability challenging assumptions and pushing back on ideas or solutions that aren’t best practices
- Comfortability meeting ad hoc with clients to get a sense of technical requirements
- Organized and disciplined about tracking projects, delivery, and timelines
- Gives estimates for delivery times and work estimates that match reality
- Communicate clearly and succinctly via email, Slack, or over the phone
- Some travel may be required - 10-15%
Bonus points for:
- Experience working in a Salesforce consulting environment
- Experience working in a high-growth environment
- Experience with Health Cloud projects and clients
- Experience with Salesforce CPQ projects
- Additional Salesforce certifications: CPQ Specialist, Health Cloud Accredited Professional, Sales Cloud Consultant, Salesforce Certified Advanced Administrator, Service Cloud Consultant, and/or Experience Cloud are preferred
Additional details:
This full-time position is 100% remote (must be based in the United States or Canada) and includes competitive pay, comprehensive benefits package (medical, dental, & vision), unlimited PTO (with a four-week minimum requested), 18 paid company holidays, 401(k) match / RRSP match, technology stipend, professional development, annual company retreats, eligibility to participate in Kicksaw's profit-sharing and employee liquidity programs, and so much more!
- For candidates based in the United States, this position includes an annual base salary range of $100,000 - $150,000 USD
- For candidates based in Canada, this position includes an annual base salary range of $125,000 - $187,500 CAD
- Final compensation offers are based on level of experience, skillset, certifications, and education.
Note: We anticipate interviews for this role will start in January.
Why you’ll love working at Kicksaw:
Join a growing company with a clear vision to scale! In addition to competitive compensation and benefits, you’ll get to work with curious, knowledgeable, and adventurous team members who enjoy their work and are passionate about what they do.
Kicksaw is made up of a diverse group of lifelong learners, pioneering spirits, and creative thinkers. We’re all unique, but there are certain core values that we each adhere to. They’re our guiding principles, our collective “North Star,” that we live by today and push to be better at tomorrow:
- Be You
- Own It
- Work Together
- Keep It Simple
At Kicksaw, we’re growing fast and are anticipating more growth to come in 2025. We need great leaders to get there! If this role speaks to you, and you want to work with a company that’s fully remote, committed to supporting veterans, and focused on quality of life then please apply!
About Kicksaw:
Salesforce implementations, minus the headache. We’re all about forward-thinking, savvy solutions, done right the first time. It’s innovation the way you always dreamed it could be.
Kicksaw is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines.
Top Skills
What We Do
World-class Salesforce implementation, data migration, process optimization, tool integration, and data sourcing / enrichment services to boost your revenue teams
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