Salesforce Functional Lead

Job Description:

Responsibilities:

• Collaborate closely with clients to understand their unique business needs and challenges.
• Translate client requirements into effective Salesforce solutions by leveraging your deep knowledge of the platform and best practices.
• Configure and customize Salesforce applications to deliver tailored solutions.
• Work with cross-functional teams to design, document, and implement Salesforce solutions that align with project timelines and budgets.
• Participate in testing, training, and post-implementation support to ensure the successful adoption of the Salesforce platform.

Profile:

• 6 to 10 years of experience in Salesforce.
• Expert in one or more Salesforce applications, ideally: Service Cloud and Experience Cloud, Public Sector Solutions. Knowledge of Marketing Cloud is a plus.
• At least 2 valid Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder, Salesforce Service Cloud Consultant, or similar).
• Consulting skills: ability to guide customers in making the best decisions in their context and to lead workshops.
• Strong analytical and problem-solving skills to address complex business challenges.
• Ability to configure and optimize process automation features and Flows.
• Ability to configure Salesforce email templates, document templates, custom objects and fields, page layouts, security (new or changes to profiles, permission sets, …), Lightning web components, Visualforce.
• Experience with international and virtual teams.
• Ability to manage stakeholders to get to the desired outcome.
• Self-starter, accountable and meeting commitments.
• Excellent interpersonal and communication skills to collaborate with clients, colleagues and with Salesforce.
• Pre-sales experience for proposals and demos for prospects.
• Knowledge of the Agile Scrum methodology.
• Project management experience is a plus.
• Fluent in Dutch and English is mandatory.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.