Salesforce Engineer

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Civica India is seeking an experienced, creative and self-motivated engineer with considerable exposure to all areas within the Salesforce platform who is keen to join a multi-cultural software company.

Why you will love this opportunity as Salesforce Engineer at Civica

In the role of a Salesforce engineer, you will work closely with the Salesforce team to guarantee that projects are developed and delivered in accordance with business requirements.

This includes all phases, from gathering initial requirements and design to construction, quality assurance, and the entire release deployment process.

Key Responsibilities:

• Implement Salesforce configurations and customizations with best practices in mind, guaranteeing that solutions are not only efficient and precise but also come with thorough documentation for a seamless experience.
• Participate in meetings with stakeholders and the project team.
• Ensure adherence to applicable standards (corporate, industry, national and international). Contribute your technical expertise to enhance project design and deliverables.
• Take ownership of the modules assigned to you as part of the project.
• Actively participate in hands-on design, development and testing on projects.
• Participate in governance activities across the projects, ensuring solutions meet the internal and external requirements for the effectiveness, efficiency, confidentiality, integrity, availability, compliance, and reliability of all architecture governance-related information, services, and processes.

What you will need to be successful in this role

• Should possess at least 2 years of applicable technical experience with Salesforce.
• Excellent knowledge of software development lifecycles, tools and methods to support seamless deployments, including refresh cycles and overall environment management.
• Keen interest in researching updates from Salesforce and keeping on top of new feature releases.
• Proactive personality and able to work autonomously. ·
• Exceptional skills in both verbal and written communication.
• Collaborative team member.
• Capability to operate at both detailed and abstract levels.
• Capable of collaborating with external vendors as necessary.
• Demonstrated capability to meet deadlines while upholding high quality standards.

Mandatory Skills:

• Salesforce development tools including LWC, Visualforce, Apex --- 2+ Years
• API, REST services, Javascript and experience with integrations to corporate web sites and bespoke solutions -- 2+ Years
• Single Sign On (e.g. SAML, oAuth, Active Directory, ADFS) -- 2+ Years
• Data migration processes to and from Salesforce, including clear data model and schema understanding -- 2+ Years
• Integration experience to other Salesforce modules other than Sales Cloud as well as third party solutions such as Eloqua, LinkedIn and various Appexchange solutions -- 2+ Years
• Modernization/redevelopment of legacy applications -- 1+ Years
• Azure DevOps Management 1+ Years
• Agile practices -- 1+ Years

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.